Paul Coles

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3 Ways To Be Less Stupid Today

Step one: After you finish this article, write down what you think of it. (A tweet counts!)<p>Sally Adee went on a <i>foolhardy</i> mission–to understand stupidity. She returned with some clarifying insights that could help make us all a little smarter.<p>Adee, who’s a features editor at the <i>New Scientist</i>, spent …

Management

The One Interview Question You Have to Ask

The best way to find out if a job candidate is a good fit for your company? Ask this one revealing question.<p>I’ve been told my interview style is “different.” But after interviewing dozens of candidates a week for years, I’ve learned a few things I hope will help other entrepreneurs trying to hire …

Employment

9 Easy-To-Steal Habits Of The Super Successful

We wish there was a handbook for success, but there isn’t. Here’s the next best thing: a list of ways you can realize your dreams–and be a more productive person in the process.<p>Wouldn’t it be great if success was simple?<p>But it isn’t.<p>There’s no one-size-fits-all answer for success in work and life, …

Employment

10 Things Leaders Must Learn to Do

You can get away with a lot and still make it in this world, but there are some corners you simply can't cut.<p>Business leaders don't exist in a vacuum. Success is always relative to the competition. You may have a great product, service, concept, strategy, team, whatever, but if it doesn't rise …

Sergey Brin
Viral

Would You Like Some Gender with that Leadership?

The recent toppling of Australia’s first female prime minister, Julia Gillard, continues to raise questions about women and leadership. Gillard was regarded as smart, capable and resilient. However, a string of bad decisions and broken promises had the public and politicians questioning her …

The Two-Minute Game that Reveals How People Perceive You

We often write about B-school research findings in this space. Now we’re going to let you take part. This video, presented by Harvard Business School associate professor Michael Norton, is a game. In fact, it’s the same game Norton used in research he recently conducted, so when you play the game …

Sales Secret No. 1: Sell Aspirin, not Vitamins

You'll never get rich merely by selling your product's great benefits. Instead, find out where your customers hurt and show how you can fix the pain.<p>There are three basic ways to sell anything. There’s the unenlightened way, which an awful lot of entrepreneurs adopt instinctively. It’s almost …

Hair Care

How to Nudge an Unresponsive Customer

When a prospect suddenly won't talk to you, there's only one way to save the relationship.<p>Here's a frustrating but common situation: you're developing a relationship with a big client and you're pretty certain that the opportunity is moving forward, but then, boom! For no apparent reason the …

Public Policy
World History

Why the Best Leaders Are Vulnerable

Even though people think vulnerability is weakness, in reality, it's the courage to show up and be seen.<p>Vulnerability does not sound like the sort of topic that would get a bunch of entrepreneurs cheering. But that’s exactly what happened when Brene Brown addressed <i>Inc.’</i>s Leadership Forum on Tuesday.<p>…

Information Security

How to Make Things Happen

You have the meetings, but nothing is actually getting done. Sound familiar? Here's how to break the cycle and get back on track.<p>Here's a common scenario: a powerful, driven, clever management team drives their new business through stages a I like to call "Early Struggle" into "Fun" with laser-like …

Management

How Smart People Collaborate for Success

Solo performers can shine, but working together can yield greater results. Here are seven tips for improving collaboration.<p>Most experts agree that collaboration in business consistently provides greater accomplishment. When it works, the combined brainpower of intelligent people can solve complex …

Self-improvement

How to Get Employees to Think Like an Owner

If your business is going to grow, you need employees who can think like an owner. Here are a few techniques to make that happen.<p>One of the great challenges in running a fast-growth company is aligning your company's vision, mission, value, and culture with the daily activities of the business. It …

Employee Engagement
Customer Experience

Organisational Culture - The Crucial Importance of Core Values

Do you have a set a <b>core values</b>? What deeply held beliefs shape the way you see the world and how you act?<p>Your core values underpin the way in which …

Brazil

The Culture Of A Successful Company Mirrors Its Mission

I was saddened to learn that nearly one third of all Americans, say they are unhappy or unmotivated by their careers. Disgruntled, disengaged employees cost the American economy up to $350 billion a year in lost productivity. On the other hand, happy employees are twice as productive, stay longer …

Leadership
Self-improvement

The Four Questions Great Leaders Ask

<i>“Judge a man by his questions rather than his answers</i>.”<p>—Voltaire<p>Ever notice how great leaders ask the best questions?<p>A masterful leader will sit Yoda-like in a meeting, listening intently to the dialogue and then, with Zen Master timing, ask a question that will change the tenor, the focus and the …

5 Keys to Inspiring Leadership, No Matter Your Style

Leadership<p>Next Article<p>The People Who Break or Manipulate the Rules Are the Ones Who Really Become Successful<p>Next Article<p>Gwen Moran • Guest Writer<p>Forget the stereotypical leadership image of a buttoned-up person in a gray suit hauling around a hefty briefcase. Today, standout leaders come in all …

Leadership Playbook: 3 Ways to Coach, Not Criticize, Employees

Most entrepreneurs hate giving their employees feedback on how they're doing. As a result, they do this once a year in the form of employee performance reviews, or, at worst, they avoid the process entirely.<p>That's because people often equate feedback, especially the negative kind, with …

5 Questions That Will Close the Sale (Without Pressuring Customers)

Can't close the sale? Try a few of these simple low-pressure questions.<p>Good salespeople know that asking questions is the most effective way to learn about the needs of your customers. But you’ve got to ask the <i>right</i> questions. Otherwise, you risk scaring prospective customers out the door--or …

Amazing
Employee Engagement

To Be Entrepreneurial, You Must Learn From Successful Entrepreneurs

You can read all the books you want on how to build a booming business, but when you get right down to it there’s still no substitute for having a chance to hear firsthand from people who’ve actually done it.<p>The best way to learn how to become an entrepreneur is to actually learn from an …

25 Ways To Live Differently

If your goal is to live a boring life and be like everyone else, you are probably well on your way. However, if your life goal is to make your own …