Reza Mousavi

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Percentage of Abandoned Calls in Support and Services Department

An Abandoned call, also known as a Missed call is a call type on which the caller hangs up the phone before any person answers. Abandoned calls …

How Call Analysis Weekly Statistics Report Can Help Busy Managers

Right after the Weekly Statistics Report is delivered in our mailbox, some of us might go like, “What the heck of service does this report can even …

Get to Know One of the Trendy Features on PBXDom Dashboards |

Can you guess what is one of the most in demand and widely used features on PBXDom’s Dashboard section? Let me help you recognize it!<p>Assuming that …

Call Management at Universities and Educational Institutions Levels

The needed budget of telecommunication for big organizations which are always in interaction with a large number of customers can be extremely …

API Documentation

Javascript<p>PBXDom API Javascript Sample Code.<p>Java<p>PBXDom API Java Sample Code.<p>Scala<p>PBXDom API Skala Sample Code.<p>Android<p>PBXDom API Android Sample …

Why Call Management Software

Well, because you are in business and alive,<p>Since call information is the most valuable data which allows you to learn about business, every business …

How Call Accounting helps to improve customer satisfaction

The use of call reporting and analytics services in all of the major organizations and companies has been getting commoner with the passage of time. …

How Call Accounting Help You In Marketing

The debate regarding telemanagement and its effectiveness in improving the customer service of any given organization along with marketing has been a …

How the top 1 percent accomplish so much more than the rest of us

I always thought that elite performers in the top 1 percent of their fields were able to accomplish so much more than the rest of us because they had …

Jerry Seinfeld

4 Ways to Gain Success Through Safe Innovation

Success comes on the leading edge, not the bleeding edge. Learn how to mitigate risk while stretching to new heights.<p>Innovation can be risky for any successful company. Most leaders want the progression of innovative thinking, but many also believe there is no need to rock a steady ship and …

10 Must-have apps every startup needs right now

Share17<p>Tweet<p>Share24<p>+11<p>Shares 42<p>We all like things that make our lives a little easier and this is even more true in our working lives. Startups are …

How to beat stress: a complete and relaxing guide

Britain: you're stressed.<p>That, in three words, was the basic message of a wide-ranging Bupa study back in 2013, which looked at the behaviours of …

Mental Health