Moon yohan

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Ten Things Google Should Answer At This Year's Google I/O

Every major technology company has a big, annual gathering of their ecosystem. Apple has WWDC, Microsoft has BUILD, Facebook has F8 and Google has I/O. Next week, Google is holding I/O ’16 in Mountain View and I will be in attendance. Since last year’s I/O, many things have changed in the industry, …

The Evolution Of Customer Service

For consumers the future of customer service cannot come soon enough. The customer experience landscape is ripe for disruption. Companies are slowly making progress toward more seamless and simpler customer experiences.<p>Today only a select few companies leverage all the technology at their …

Customer Experience

The 15 most desirable objects in the world - CNN Style

Written by Jaime Derringer<p>Jaime Derringer is the founder of online modern design magazine Design Milk and an expert on contemporary design. The opinions expressed here are solely her own.<p>Each year, I'm amazed by how luxury brands and designers come together at Salone del Mobile Milano to wow us …

It's Not All Genes: Getting Evolution Right When Explaining Human Behavior

One thing I've always loved about anthropology is its commitment to understanding humans by bringing to bear two divergent perspectives: evolutionary science, aimed at understanding the contribution of biology to our behavior, and field ethnography, a process whereby the anthropologist works to …

Designers shouldn’t code—they should study business

Our suggestions about design would carry more weight if we were able to offer valuable suggestions about core business principles.The post Designers …

UX Design

Millennials are changing the future of travel — here's how travel companies are adapting

It compared millennials (defined as people born between 1982 and 1999) to generation x (1961-1981) and baby-boomers (1945-1960.)<p>Some of the findings do not reflect very well on youthful travelers.<p>Millennial backpackers are getting less adventurous and more vain.<p>Almost half (43%) of millennials said …

Hospitality

10 Useful Tools & Apps for UX Designers & Web Agencies

Advertise here with BSA<br>There are many good multi-purpose prototyping tools on the market, but even when you limit your search to the very best, it …

Prototyping