Mike DeGois

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How to Get the Feedback You Need

You need feedback to learn and grow, and if you’re waiting for your annual review to find out how you’re performing, you’re not getting enough of it. But how do you get the focused input you need? And if your boss is stingy with pointers and advice, how do you encourage her to give you more? Who …

Management

The NBA's Next Great Coach and His Surprising Reading List

Like a lot of great leaders, Golden State Warriors coach Steve Kerr is a voracious reader. But you won't find any sports books on his reading list. Here's why.<p>Like a lot of leaders, Steve Kerr, head coach of the Golden State Warriors basketball team--the favorite to win this year's NBA title--loves …

Basketball

How to Give a Stellar Presentation

Speaking in front of a group — no matter how big or small — can be stressful. Preparation is key, of course, whether it’s your first or your hundredth time. From preparing your slides to wrapping up your talk, what should you do to give a presentation that people will remember?<p><b>What the Experts Say</b> …

The Leadership Behavior That’s Most Important to Employees

For the last 20 years, I’ve studied the costs of incivility, as well as the benefits of civility. Across the board, I’ve found that civility pays. It enhances your influence and performance — and is positively associated with being perceived as a leader.<p>Being respectful doesn’t just benefit you, …

Leadership

How Apple Succeeded Through Good Design | Inc.com

3 foolproof ways for understanding how to reach customers

You don't need to reinvent the wheel. Just follow these fundamentals to explore customers' communication preferences.<p>You work hard to reach customers and other key stakeholders. But despite your best efforts, you worry that your efforts are falling short. As one marketer put it, "We spend a lot of …

Customers

Coaches, Mentors and the Art of Holding Yourself Accountable

Neither a coach nor a mentor can do anything for you. While both will provide invaluable advice and counsel, it's still up to you to make it happen.<p>The journey to building a successful and thriving business is difficult. It helps to have a coach, a mentor and the self-discipline to hold <i>yourself</i> …

Leadership

12 Hard Truths About Leadership That Will Make You Smarter

Take these lessons to heart and you will succeed significantly.<p>The way to learn is to learn from truths; the way to thrive is to take those truths and implement them in your own life. Here are 12 truths that will help you succeed triumphantly.<p><b>1. Embrace your mistakes and learn from them.</b><br>Mistakes …

Self-improvement

Great Leaders Ask the Right Questions

Learning how to ask the right questions as a leader is vital.<p>Let's face it--we don't have all the answers as leaders. One of the things I have learned over the years is that asking questions is OK. In fact, asking your team for help in solving a problem or getting the answer to a challenging …

Customers

4 Lessons Even the Smartest Leaders Need to Learn

Smart leaders know all about strategy and making good decisions. They don't always follow these four guiding principles.<p>I tend to view myself as a smart leader.<p>In my personal dealings with people, in my mentoring of other writers and colleagues, and even in my own family I tend to pat myself on the …

Leadership

9 Ways the Most Successful People See Life Differently

Because success can often be achieved simply by changing your perspective.<p>While supposedly every cloud has a silver lining, when you're truly up against it, silver linings can be really hard to find.<p>So take a moment and look at your challenges, your roadblocks, your barriers, your--well, everything …

Happiness

12 Habits of Exceptional Leaders

The 12 essential behaviors that exceptional leaders rely on every day.<p>One of the most popular <i>Dilbert</i> episodes in the comic strip's history begins with Dilbert's boss relaying senior leadership's explanation for the company's low profits. In response to his boss, Dilbert asks incredulously, "So …

Leadership

15 Body Language Secrets of Successful People

Avoiding these body language blunders will help you form stronger relationships, both professionally and personally.<p>Our bodies have a language of their own, and their words aren't always kind. Your body language has likely become an integral part of who you are, to the point where you might not …

Body Language

How to Seek Constructive Feedback About Yourself | Inc.com

This App Wants to Help You Have Better Sex

PlsPlsMe, which could launch as soon as this summer, is designed to help you explore your intimate preferences.<p>If the insane popularity of "Fifty Shades of Grey" has taught us anything, it's that people are curious about exploring sex even if they're too embarrassed to admit it.<p>That's where …

Indiana University

4 Hacks to Eliminate Fear of Public Speaking

Calm your nerves for the big speech with these mind tricks.<p>With a few mind tricks, you can banish your fear of public speaking.<p>Our body responds to psychological stress in a similar way as physical stress, says Nancy Duarte, the CEO of presentation service Duarte Inc. That might manifest itself in …

Public Speaking

How the Most Effective Leaders Turn Weaknesses Into Strengths

Face it, you can't be good at everything. Here's how to make up for the skills you lack.<p>In a perfect world, you would be really good at everything you need to have a successful business and a successful life. Then again, in an ideal world, you'd also have fantastic hair, abs of steel, and a winning …

Leadership

How to Get the Best Work From People

How can you be great if people working for you don't do their best? The answer isn't massage chairs.<p>Steve Jobs talked about making insanely great things. Forget the insanity part as hyperbole for a moment. What entrepreneur wouldn't want a great business model? Name a single leader in a corporation …

Employee Engagement

How to Document a Performance Review

<i>The annual performance review can be stressful. But while many managers focus their attention on what they’ll say in the face-to-face conversation, they forget the importance of documenting their impressions in the right way. The following piece, adapted from the book</i> Performance Reviews<i>, will help</i> …

Management

The 12 New Rules for Managing Your Employees Like Real People

Quit treating your people like human resources. Instead try treating them like real people, and watch their performance go through the roof.<p>Despite all the hard work that many smart leaders have done to try to get their employees more engaged at work, the results to date have not been so good. The …

Employee Engagement

18 Signs You're Extraordinary And You Don't Even Know It

18 Signs You’re Extraordinary And You Don’t Even Know It<p>Yong Kang Chan<p>Self-Help Author (Writes about Self-Compassion and Mindfulness) Read full …

The Power of YOU!

If you want to be a great leader, you need to be more intentional about how you are with other people.<p>Whether you recognize it or not, you shape the outcome in your company. You are the single most important pivotal element in your organization. I find I have to constantly remind myself of that, …

Leadership

What the Dalai Lama Taught Daniel Goleman About Emotional Intelligence

Two decades before Daniel Goleman first wrote about emotional intelligence in the pages of HBR, he met his holiness the 14th Dalai Lama at Amherst College, who mentioned to the young science journalist for the <i>New York Times</i> that he was interested in meeting with scientists. Thus began a long, rich …

Emotional Intelligence

The Assumptions That Make Giving Tough Feedback Even Tougher

Kenneth Andersson for HBR<p>What’s it like to be on the delivering end of a tough feedback conversation? In a recent conversation we had, a leader described his experience:<p><b>Q: What do you do to prepare when you have tough feedback to deliver to a subordinate?</b>A: I am super focused. I keep telling myself …

Leadership

How Emotional Intelligence Became a Key Leadership Skill

Andrew Nguyen<p>Anyone trying to come up to speed on emotional intelligence would have a pretty easy time of it since the concept is remarkably recent, and its application to business newer still. The term was coined in 1990 in a research paper by two psychology professors, John D. Mayer of UNH and …

Emotional Intelligence

How to Look for Emotional Intelligence on Your Team

Of all the ways to test for emotional intelligence, the marshmallow test might be my favorite. You put a child in a room, set one marshmallow in front of her and explain that, if she’s able to wait 10 minutes before eating it, she’ll get an extra marshmallow to enjoy. Then you leave her alone.<p>If …

Emotional Intelligence

Yes We Can...Be Funny Mr. President: 3 Steps to Quickly Becoming a Funnier Speaker

Modern day speakers are expected to be entertainers. Here's how to get started without your own supporting cast from Comedy Central.<p>Whether preparing for a business presentation, raising money from investors or like President Obama, working with your anger translator to hilarious effect at the …

3steps

9 Rules for Effective Feedback

The sharing of experience and wisdom (a.k.a. feedback) is how a team learns and grows. Here's how to give feedback without stepping on toes.<p>Feedback is a bit of a buzzword, but it's still a useful concept. Feedback, as I define it, is the process or sharing share of experience and wisdom in order …

givefeedback

10 Life Hacks That Really Work

Making a few minor changes in your life can have a huge impact on your career.<p>Contrary to popular belief, it's easy to become successful in any and every industry or environment, provided you make these ten easy tweaks to your success plan:<p>1. Earn some college degrees.<p>Scientific studies have shown …

Lifehacks

4 Leadership Tips From the Final Four

The remaining coaches in the NCAA men's basketball tournament know a lot about entrepreneurship.<p>Like millions of Americans, I'm mesmerized by this year's March Madness. Watching the games, I've studied the behaviors and leadership styles of the various coaches.<p>With the Final Four scheduled for this …

Kentucky