Mike Cuesta

5 Flips | 1 Magazine | 1 Like | @MikeCuesta2017 | Keep up with Mike Cuesta on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Mike Cuesta”

Providing An Engaging Patient Flow

<i>By Sal Casillas</i><p>Poor patient flow systems deliver poor results. Is your practice meeting scheduling call and check-in benchmarks for the “personal …

What the tech sector’s approach to CX can teach healthcare about PX

In a recent article from First Round Review titled, “The Case For Startups to Put CX at Their Core,” Dana Lindsay and Nice Weaver of San …

Taking a Fresh Look at Medical Scribes

<i>By Sal Casillas</i><p>Can a new approach to traditional medical scribes create career development opportunity in your medical group while helping your …

Cutting through Regulatory Change to Innovate as a Surgical Practice - Continuum

<i>By Sal Casillas</i><p>How one multi-specialty surgery center is making big investments and taking big risks to grow with outcomes-based payment models<p>Benita …

Medical Technology

Two Tested Tactics for Patient Experience from a Winning Ophthalmology Practice

<i>By Sal Casillas</i><p>Pacific Eye Associates, San Francisco’s largest independent multi-specialty ophthalmology practice, is redefining the patient …