Mijke de Hartog

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Play Doesn't End With Childhood: Why Adults Need Recess Too

<i>This week,</i> NPR Ed <i>is focusing on questions about why people play and how play relates to learning.</i><p>More and more research suggests that healthy playtime leads to healthy adulthood.<p>Childhood play is essential for brain development. As we've reported this week, time on the playground may be more …

Design thinking at MuseumNext 2014: my five big takeaways

© Andrew Lewis, all rights reserved.<p>I recently returned from the MuseumNext conference in Newcastle, England, where I gave a talk, From Insights to …

Customer Journey Maps - Whiteboard Friday

Hi, I'm Kerry Bodine. I am a customer experience consultant, and I am the co-author of a book called "Outside In." The subtitle of the book is "The …

Why service design is the next big thing in cultural innovation

Here at the Edinburgh Festivals Innovation Lab, we explore how to best use new thinking and new tools to make the experience of the twelve major Edinburgh festivals even better – for audiences, performers and the festivals organisations themselves. As part of this ongoing work, this week saw the …