Mauricio Celin

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How UK challenger bank Tandem is personalizing its mobile app

Tandem, one of the U.K.’s largest challenger banks, is upgrading its mobile experience to deliver personalized, data-driven insights.<p>The bank’s …

Banking

These Ten Pain Points Can Ruin Any Banking User Experience

<b>Finance Digitalisation causes many banks to adjust their approach to the development of their products and services. Today, more and more financial</b> …

UX Design

As AI Makes More Decisions, the Nature of Leadership Will Change

It is tempting to regard artificial intelligence as a threat to human leadership. After all, the very purpose of AI is to augment, improve, and ultimately replace human intelligence, which is still widely regarded, at least by us humans, as our key competitive advantage. There is no reason to …

Leadership

Warren Buffett Says This Is The 1 Simple Habit That Separates Successful People from Everyone Else

The 87-year old chairman and CEO of Berkshire Hathaway once gave us a breakthrough principle of taking charge of one's life. Lets revisit it again.<p>Billionaire Warren Buffett, the chairman and CEO of Berkshire Hathaway, is now 87 years old and still capturing the world's attention as the second …

5 Resolutions for Digital Banking Success in 2018

Becoming a digital bank is no longer optional. The process goes far beyond a mobile app, impacting back-office operations, costs, revenues and the …

What Self-Awareness Really Is (and How to Cultivate It)

Self-awareness seems to have become the latest management buzzword — and for good reason. Research suggests that when we see ourselves clearly, we are more confident and more creative. We make sounder decisions, build stronger relationships, and communicate more effectively. We’re less likely to …

How Do You Know Someone Has the Leadership Skills of the Future? Look for These 5 Signs

At the end of the year, success comes down to what you've done for your team members.<p>As you think ahead to improving your leadership skills in 2018 and beyond, the best traits I have found which will profoundly impact individuals and teams may not be futuristic at all. But -- and you can take this …

Customers Won’t Pay as Much for Digital Goods — and Research Explains Why

Every day, we interact with two kinds of goods. The first kind is acquired and shared instantly, is weightless, impervious to damage, easy to customize, and impossible to lose. Even a child can carry thousands of it at a time. The second kind requires travel to acquire or share, is difficult to …

15 Secrets Successful People Know About Time Management

Successful people are different – among other things, they do a better job of managing their time.

Time Management

Time-Management Tips from a Neuroscientist | Daniel Levitin

6 Morning Routines That Are Hard to Adopt But Will Pay Off For Life

To start your day right, you've got to get into some good habits.<p>The early birds will inherit the earth.<p>At least that’s what a 2009 University of …

Time Management

8 Tough Questions to Ask About Your Company’s Strategy

Companies often fail to address the tough questions about strategy and execution: Are we really clear, as a leadership team, about how we choose to create value in the marketplace? Can we articulate the few things the organization needs to do better than anyone else in order to deliver on that …

How to start building your next-generation operating model

Each company’s path to a new operating model is unique. But successful transformations are all constructed with the same set of building blocks.<p><b>A</b> …

Innovation

Smart Leaders Focus on Execution First and Strategy Second

“We found the perfect strategy” ranks with “And they lived happily ever after” as a perpetual myth. A strategy is never excellent in and of itself; it is shaped, enhanced, or limited by implementation. Top leaders can provide the framework and tools for a team, but the game is won on the playing …

Good Strategy Execution Requires Balancing 4 Tensions

Putting strategy into practice is notoriously difficult. In our experience, the primary obstacle to strategy execution is a failure to balance the inherent tensions that characterize any major execution effort. Successful strategy execution calls for skillful orchestration of sometimes opposing …

Management

Closing the Strategy-Execution Gap Means Focusing on What Employees Think, Not What They Do

When you embark on a new strategic journey to sustain and grow your organization in an uncertain world, what do you prioritize? If you’re like most of the leaders we know, you start with organizational structure and processes.<p>This would be a mistake.<p>In 2016 we asked 80 senior executives from 20 …

Management

26 of the best business books you can read, from the CEOs and execs who can't put them down

Highly successful people typically work hard, practice the right habits every day and strive for self-improvement, with the latter often coming in the form of a book. If reading is something you're willing to do to sharpen yourself, take some suggestions from more than two dozen executives who have …

Self-improvement

Ask Your Employees These Questions. They Will Thank You

How can leaders help employees find meaning at work?<p>Organizations spend considerable resources on corporate values and mission statements, but even the most inspiring of these — from Volvo’s commitment to safety to Facebook’s desire to connect people — tend to fade into the background during the …

Employee Engagement

This is how to make innovation actually happen in your business

Fintech is disrupting the financial services industry on a scale not seen before. It’s growing by the minute and evolving constantly. Businesses must …

The 33 Traits Of Inspirational Leaders [Infographic]

The power of a company with leaders who inspire at every level in the organization is hard to overstate. These are the companies that consistently pull off innovative or heroic feats in business because so many of the people who work there are motivated to make them happen.<p>But what makes an …

Inspiration

How Banks Can Compete Against an Army of Fintech Startups

It’s been more than 25 years since Bill Gates dismissed retail banks as “dinosaurs,” but the statement may be as true today as it was then. Banking for small and medium-sized enterprises (SMEs) has been astonishingly unaffected by the rise of the Internet. To the extent that banks have digitized, …

The leadership principle my grandfather shared with me as a child is the same one I now teach Fortune 500 execs

Without hesitation, I responded, "Nine, of course — it's much larger. Zero is nothing."<p>"You are mistaken," he told me. "It is true that zero does not have any value on its own. But when you add something to it, it becomes very valuable."<p>"What do you mean?" I asked.<p>"You must always remember that …

Leadership

Sean Spicer, Oscar Munoz and How to Bungle a Public Apology

You know those records that are never going to be broken? The 511 games Hall of Fame pitcher Cy Young won in his career, say? That one’s not going …

3 rules I live by to get more done in a day than most people do in a week

Staring at my to-do list, all I saw were tasks that seemed to never end. Too much to do, and not nearly enough time.<p>This was when I believed that productivity was all about "managing your time." I'd hear things like we all have the same amount of time in the day as Beyonce, so none of us had any …

Time Management

The No. 1 Reason You're Not as Productive as You Want to Be

We all want to be more productive. Here are three ways you can set yourself up for success.<p>We all want to be more productive. After all, who wouldn't want to get more done than they thought possible? Unfortunately, productivity is and continues to be one of the biggest challenges for entrepreneurs …

Time Management

Why Working in 90-Minute Intervals Is Powerful for Your Body and Job, According to Science

Pushing through times when you're tired through the day is flat out asking for physical trouble, and it doesn't do your productivity any favors.<p>It's 2:00 p.m. (...ish. You're too tired to process the exact minute.) A coworker walks by you with a sandwich from the cafeteria. Is that coffee? You know …

The Brain

Two Easy Ways To Rewire Your Brain To Be More Productive

Until technology catches up with a solution to fix our productivity problems, you can use brain science to get more done.<p>“Our brains and bodies, which functioned perfectly for us up until the 20th century, can no longer keep up,” says Harvard scientist David Bach, founder of the Platypus Institute, …

The Only Five Email Folders Your Inbox Will Ever Need

Stop “organizing” your emails by subject and start thinking of them in terms of deadlines.<p>For years, my approach to email was like slaying a hydra. For every email I deleted, two more landed in my inbox.<p>Part of the problem, I knew, was the nature of my work. My team stands between two major …