It's the most cunning robocall scam I've encountered — and the fact that I've fallen for it more than once tells you how successful it can be. The phone rings. You pick it up and say "hello." There's brief
Have you ever dreamt of gazing into the eyes of chatbot while explaining your frustration with a service? If so, that would be oddly specific, but you’d also be in luck, thanks to an ambitious New Zealand
There seems to be no end to what artificial intelligence can do. After thrashing humans at sophisticated games like chess and go, AI’s next conquest appears to be the workplace. Many already hold jobs
mit.edu - Sam Ransbotham. Sam Ransbotham is an associate professor of information systems at the Carroll School of Management at Boston College and the MIT Sloan Management Review guest editor for the Artificial Intelligence & Business Strategy Big Idea Initiative. He can be reached at firstname.lastname@example.org and on Twitter @ransbotham.