Markus Cohnen

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7 Questions to Ask Before Your Next Digital Transformation

Although digital investment is almost unquestionably the right course of action for most firms, organizations still struggle to create the desired results. Estimates of digital transformation failures range from 66% to 84%. Such a high failure rate isn’t surprising, as leaders are trying to create …

5 Questions on Digital Transformation with Brian Solis

Back in April, we attended Social Media Marketing World in San Diego. Aside from the amazing food and beautiful scenery, we had the pleasure of …

Innovation

Nine questions to help you get your digital transformation right

Becoming a digital organization requires fundamentally changing how you do business. Answering these nine questions can help break through the …

Digital Identity: The Next (BIG) Operator Service

The next big operator service Digital Identity Digital Users Digital Identity as a service User Lifecycle Management

How bot-to-bot could soon replace APIs

By now it’s clear that bots will cause a major paradigm shift in customer service, e-commerce, and, quite frankly, all aspects of software-to-human interaction.<p>For the moment, the state of the art of bots is bot-to-consumer, meaning bots communicating with humans. But at some point soon, bots will …

Chatbots

Facial Recognition Tech Will Soon End Your Anonymity in Public

Nearly 250 million video surveillance cameras have been installed throughout the world, and chances are you’ve been seen by several of them today. …

Porsche Digital GmbH Revealed as Automaker’s New Digital Mobility Arm

Automaker poised to be a connectivity leader<p>Porsche has announced the founding of a so-called “digitization competence center” called Porsche Digital GmbH. The new division will be the automaker’s connectivity and digital solutions hub and be based in Ludwigsburg near Stuttgart, Germany. The …

2017 Internet Trends Report

View a PDF of the Report<p>Stay updated. Receive a digest of KPCB’s best blogs, videos, and podcasts.<p>Kleiner Perkins partners with the brightest …

Internet of Things
Marketing

To Go Digital, Leaders Have to Change Some Core Beliefs

Despite a great deal of lip service to digital transformation, the effect of all these great words on most companies is this: not much.<p>Digital transformation halts, or fails, for many reasons—but most often it’s because minor changes at the surface level do nothing to affect the fundamental …

How to be a leader in the digital age

The coming years will be a time of “Digital Leaders”. Around the world, leaders in different fields have already started to embrace the digital …

Innovation

How Adobe Scrapped Its Performance Review System And Why It Worked

Performance appraisals have been around almost as long as business itself. But smart executives are beginning to realize that this dated process is actually hindering employees performance, even as it attempts to evaluate it.<p>In March 2012, Donna Morris, then senior vice president of human resources …

Employee Engagement
Innovation

Forget Myers-Briggs, algorithms can better predict team chemistry

Inspired by the techniques used by online dating sites, Saberr’s formula uses analytics to tell whether a team will succeed or fail<p>Tune in to any post-work conversation on the train home and it’s unlikely to be a co-worker’s skills but rather some difficulty in interpersonal relationships that’s …

How social tools can reshape the organization

Not all social technologies bring equal benefits. In a new survey, respondents say the most valuable tools make it easier for employees to …

Innovation

Google plans to bring password-free logins to Android apps by year-end

Google’s plan to eliminate passwords in favor of systems that take into account a combination of signals – like your typing patterns, your walking patterns, your current location, and more – will be available to Android developers by year-end, assuming all goes well in testing this year. In an …

NAB, Westpac and Qantas pump $10.5 million into Data Republic

23 May 2016 | 5603 views | 0<p>National Australia Bank, Westpac and Qantas have invested $10.5 million in Sydney-based startup Data Republic, which is …

FinTech

What ‘digital’ really means

Everyone wants to go digital. The first step is truly understanding what that means.<p><b>Companies today are rushing</b> headlong to become more digital. But …

Innovation

Zendesk’s Mikkel Svane explains how tech is taking over customer service

There’s a scene in the movie based on the Charles Dickens classic <i>Oliver Twist</i> where the young orphan protagonist approaches the authority figure, Mr. Bumble, and with a bowl in his trembling, outstretched hands, famously asks for an additional portion of porridge. “Please, sir, I want some more,” …

Customer Experience

The rise of APIs

It’s been almost five years since we heard that “software is eating the world.” The number of SaaS applications has exploded and there is a rising wave of software innovation in the area of APIs that provide critical connective tissue and increasingly important functionality. There has been a …

Digital Business Transformation Starts with Five Key Leadership Questions

While digital disruption is overturning incumbents faster than just about any force in history, many business leaders are not getting the memo.<br>As I wrote in my previous blog, our recent “Digital Vortex” research found that nearly four in 10 top incumbents will be displaced in each industry due to …

Innovation

Digital disruption has only just begun

Digital disruption is at the heart of all the conversations I have with CEOs today. And this is not surprising, as it presents the most significant …

Innovation

How To Succeed When Facing Digital Disruption

In a digital economy, companies are constantly faced with opportunities, challenges and threats. Business changes are critical to successfully navigate in this environment, but there are plenty of pitfalls to watch for along the way.<p>Some companies, like those in the media space, are probably closer …

Enterprise technology trends for 2016: Digital disruption

Digital disruption continues for global brands, government entities and other organizations in 2016. It will challenge every aspect of business, …

Innovation

Digital Agility Can Save Your Organization From Disruption

Today, industries are colliding and recombining in new ways. These collisions are yielding new competitive forms.<p>A new paper from the Global Center for Digital Business Transformation (DBT Center), a joint initiative between IMD and Cisco, calls this ‘Value Vampires’ and ‘Value Vacancies.’<p>Value …

Innovation
Innovation
Innovation

Technology is disrupting everything

I spent a good part of my day yesterday attending the On-demand Economy conference at MIT. It was an interesting if somewhat academic look at the changes facing us as individuals, organizations and as a society as we shift to an on-demand world.<p>What struck me beyond how this new way of doing …