Mark Adkins

7 Flips | 1 Magazine | @MarkAdkins595l | Keep up with Mark Adkins on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Mark Adkins”

The Simplest Way to Build Trust

In the midst of an intense negotiation, it’s hard to know what’s motivating the person across the table — is he willing to cooperate with you to meet both your interests or does he only want to serve his? You need to build trust with your counterpart so you can align your interests and increase the …

Listen to Jack White’s Complete Bonnaroo Headlining Set

This past Saturday night at Bonnaroo, Jack White electrified a crowd of over 70,000 with an incredible two-and-a-half hour, 26-song set list that …

Unknown Pablo Neruda poems found among manuscripts

<b>Chile's Pablo Neruda Foundation has found more than 20 previously unknown poems by the Nobel Prize winner.</b><p>They were found while cataloguing some of the poet's manuscripts and experts have verified them as being genuine.<p>Neruda, who is best known for his collection Twenty Love Poems and a Song of …

Upgrade Your Company's Customer Service Culture Through Positive Peer Pressure

Peer pressure is a dirty word (or words), right? It’s that ugly, evil force that entices young people to smoke. To mouth off. Even, sometimes, to shoot up.<p>But peer pressure is also one of the secrets behind the great performance of the world’s most customer-centric companies.<p><b>The power of positive</b> …

The Simple Secret to Learning What Your Customers Really Want

The best way to learn about your potential customers? Speak to them. In person. In a setting where they're comfortable.<p>"Ask readers what they want, and they'll tell you vegetables. Watch them quietly, and they'll mostly eat candy."<p>That quote comes from Derek Thompson's <i>Atlantic</i> story about how …

Customers

Facebook Just Fired A Huge Shot At Cisco

On Wednesday, Facebook introduced Wedge, making good on its promise from last year to push into the $23 billion Ethernet switch market, currently dominated by Cisco.<p>Wedge is part of the Open Compute Project (OCP), one of the most important tech projects Facebook has ever created. OCP began in 2012 …

Cisco Systems

The Urgent Need To Develop Global Leaders For Company Growth

Nowhere is the dearth of leadership felt more strongly than in those organizations expanding their global reach. In a recent study, my colleague Jack Zenger and I found that one-third of global organizations have identified “global leadership” as a serious constraint. We’ll define global leadership …