Mario Tubertini

38 Flips | 6 Magazines | 11 Following | 1 Follower | @MarioTubertini | Keep up with Mario Tubertini on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Mario Tubertini”

Why Cleveland Clinic Shares Its Outcomes Data with the World

Cleveland Clinic has a long history of measuring and reporting data on health outcomes, most famously in our Outcomes Books, the yearly reports on how patients treated in our different departments fare. We’ve realized that you cannot improve something if you don’t measure it and share what you find …

Cleveland Clinic

How to Deliver Bad News to Your Employees

Kenneth Andersson for HBR<p>Delivering bad news is tough. It’s even harder when you don’t agree with the message or decision you’re communicating. Maybe you have to tell your star performer that HR turned down her request for a raise or to inform your team that the company doesn’t want them working …

Management

The Discipline of Teams

Early in the 1980s, Bill Greenwood and a small band of rebel railroaders took on most of the top management of Burlington Northern and created a multibillion-dollar business in “piggybacking” rail services despite widespread resistance, even resentment, within the company. The Medical Products …

Management

How to Manage Someone You Don’t Like

Everybody complains about incompetent bosses or dysfunctional co-workers, but what about irritating direct reports? What should you do if the person you manage drives you crazy? If the behavior is a performance issue, there’s a straightforward way to address what’s irking you — but what do you do …

Knowing When to Fire Someone

George is the most talented, productive executive Roy ever had to fire.<p>George had pulled off a string of celebrated victories and won a reputation as a strong performer. Having been hired to lead his hospital’s compliance program as regulations grew increasingly complex, he had put the policies and …

Management

Stop Enabling Gossip on Your Team

Every Friday, the CEO of a prominent tech company (I’ll call him Ken), gathers his troops in the courtyard of their campus for critical updates. The level of candor in these meetings is impressive but the most fascinating part — and what makes this company so unique, is the Q&A that follows. It’s a …

Management

Managing Your Mission-Critical Knowledge

When executives talk about “knowledge management” today, the conversation usually turns very quickly to the challenge of big data and analytics. That’s hardly surprising: Extraordinary amounts of rich, complicated data about customers, operations, and employees are now available to most managers, …

Management

Why English, Not Mandarin, Is the Language of Innovation

Last October, Mark Zuckerberg shocked the world when he addressed a group of students at Tsinghua University in Beijing completely in Mandarin. Media praised or lampooned his elementary grasp; some even called it mind-blowing.<p>The story reignited a decades-old debate: Will Mandarin overtake English …

Language Learning

Why You Should Stop Brainstorming

How many times have you been in a brainstorming session this week? Chances are the answer is, “More than I can count.” But no study has proven that brainstorming works well, even though it has been the go-to method for idea generation since 1953.<p>But there is an alternative. After researching why …

What Business Can Learn from Government

In 1989, Peter Drucker wrote an article for <i>Harvard Business Review</i> titled “What Business Can Learn from Nonprofits.” As the story goes, the concept was so counterintuitive that readers thought the magazine had made a huge typo; surely, it had gotten things backwards.<p>We wouldn’t be surprised if …

Brookings Institution

Forget the Strategy PowerPoint

I have for decades watched CEOs and other executives try to explain a corporate strategy to a small group of senior managers or to a much larger group of staff. For the most part, it has not been a pretty sight. In the case of senior managers, I usually hear 3 or 4 different interpretations of what …

How to Handle Difficult Conversations at Work

Difficult conversations — whether you’re telling a client the project is delayed or presiding over an unenthusiastic performance review — are an inevitable part of management. How should you prepare for this kind of discussion? How do you find the right words in the moment? And, how can you manage …

Self-help

A Second Chance to Make the Right Impression

Romualdo Faura<p>Years ago a friend of mine, Gordon, interviewed for a position at a prominent university. During his daylong visit to campus, he had lunch with a senior faculty member (let’s call him Bob) who had final say over the hire. After their food arrived, Bob said of his meal, “You know, this …

Psychology

Tutte le foto spaziali di Samantha Cristoforetti - Wired

Sfoglia gallery136 immagini<p>Dopo gli spettacolari scatti di <b>Luca Parmitano</b>, tocca ora a <b>Samantha Cristoforetti</b> lasciarci a bocca aperta con le sue …

Get the Boss to Buy In

An engineering manager at an energy company—we’ll call him John Healy—wanted to sell his boss on a safer and cheaper gas-scrubbing technology. This might have been an easy task if his boss, the general manager, hadn’t selected the existing system just a year before. Instead it was, in Healy’s …

Management

These GIFs Show the Freakishly High Definition Future of Body Scanning

General Electric<p>1 of 4<p>General Electric released images on Wednesday from its first clinical trial of a next generation body scanner that captures …

High-Definition

Islam in Europe

THE brutal murder of 12 people at the offices of a satirical magazine in Paris today appears to have been carried out by militant Islamists. If so, …

Angela Merkel

The 15 New Books to Read in 2015

There are few better ways to start a new year than picking up some fresh perspectives to put into action. Here’s a sneak preview of 15 exciting books …

Self-improvement

Are You a Holistic or a Specific Thinker?

It was Friday afternoon in Paris and I had spent the morning teaching a group of Chinese CEOs how to work effectively with Europeans. I asked the class: “What steps should the team leader in this case study take to manage different attitudes towards confrontation on the team?”<p>Lilly Li, a bird-like …

When a Public Mistake Requires an Old-Fashioned Apology

Everyone makes mistakes. We make bad decisions and insensitive statements, we speak before we think, and we let our emotions get the best of us. But since we hold very senior executives to a higher standard, when they mess up, it often becomes a public spectacle.<p>Consider the case of AOL CEO Tim …

Leadership

Where Boards Fall Short

Boards aren’t working. It’s been more than a decade since the first wave of post-Enron regulatory reforms, and despite a host of guidelines from independent watchdogs such as the International Corporate Governance Network, most boards aren’t delivering on their core mission: providing strong …

Management

Quello che la Gabanelli non dice su Amazon

L’assassino torna sempre sul luogo del delitto. Nella nostra originalissima allegoria, l’assassino –<i>absit iniuria verbis</i> – è Milena Gabanelli, che, …

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Di schiena, sul fianco, a pancia sotto. Le posizioni giuste e quelle no (INFOGRAFICA)

Di schiena, sul fianco, a pancia sotto. Le posizioni del sonno condizionano la nostra salute. Dormire sul lato per esempio può causare problemi alle …

Scooter sharing, dal 21 marzo a Milano - Wired

L’approdo dello <b>scooter sharing</b> a Milano ha finalmente una data: <b>21 marzo 2015</b>. La delibera della Giunta comunale è arrivata e così, tra qualche …

Larry Page: “Google cambierà il mondo”

«Sì, la nostra ambizione è questa. E lo faremo con la Rete, i robot, l’intelligenza artificiale». Parla il cofondatore di Google<p>A 41 anni Larry Page, …

Christmas menus: Cuisine and calories through the ages

<b>The 21st century Christmas meal may feel like a belly-bursting, calorie-laden, artery-furring feast but in the eyes of Jacobean and Victorian high society it would have been viewed as a mere side course.</b><p>One of the earliest Christmas recipes in curator and food historian Ivan Day's collection dates …

A Testable Idea Is Better than a Good Idea

The most irritating innovation insight I’ve had seems paradoxical, but it’s true: good ideas are bad for innovators. Honest.<p>At first, I didn’t believe it either. What could be bad about good ideas? Then, in my work with organizations and executive education students, I started paying even closer …

What Makes an Effective Executive

An effective executive does <i>not</i> need to be a leader in the sense that the term is now most commonly used. Harry Truman did not have one ounce of charisma, for example, yet he was among the most effective chief executives in U.S. history. Similarly, some of the best business and nonprofit CEOs I’ve …

What Happens When All Employees Work When They Feel Like It

Do you work for a firm where managers think employees really have to work (what is called) “full time”? That forty hours per week (or whatever is considered “full time” in your profession) is really a necessity? Perhaps you are one of those people with that conviction yourself — that in your job it …