Marco Ng

20 Flips | 1 Magazine | 4 Likes | 3 Following | @MarcoNg5569 | Keep up with Marco Ng on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Marco Ng”

If Your Website Doesn't Have This 1 Thing on Every Page, Customers Will Click Away

Fortunately, it's really easy to add and it's a guaranteed increase in leads.<p>Having a website is great and all, but if you haven't built it to lead to more leads, then you are losing out on precious opportunities.<p>Think of your website as a digital business card (because it is). Every single person …

BlackRock bulks up research into artificial intelligence

BlackRock is setting up a new centre dedicated to research in artificial intelligence, underscoring the heightened interest among asset managers in …

Graphene film makes dirty water drinkable in a single step

Every year, millions of people around the world die from drinking unclean water. Now, researchers have developed a process that can purify water, no matter how dirty it is, in a single step. Scientists from Australian research organization CSIRO have created a filtration technique using a graphene …

Graphene

Microsoft developing blockchain tech to let you manage your digital identity

Microsoft is out to prove blockchain naysayers wrong. In an effort to show the potential of the technology beyond its applications in cryptocurrency, the Redmond giant has announced plans to use blockchain tech as the foundation for storing and processing digital identity data.<p>Following a …

Blockchain

Microsoft and IOTA launch first cryptocurrency market for the Internet of Things

<b>Update:</b> <i>IOTA has since come forward to clarify it has no formal partnership with Microsoft. Instead, Microsoft should be considered a participant in the data marketplace experiment, according to co-founder Dominik Schiener. Read the full story here.</i><p>Up-and-coming cryptocurrency startup IOTA has …

Blockchain

Amid booming economy, homelessness soars on US West Coast

SEATTLE (AP) — In a park in the middle of a leafy, bohemian neighborhood where homes list for close to $1 million, a tractor's massive claw scooped …

Don't Make Delta's Mistake: Confusing Customer Satisfaction with Customer Experience | Inc.com

Every time I fly Delta, I get a survey asking me how likely I am to recommend the airline to friends--a version of the famous Net Promoter Score. Hertz sends a link to a survey after each rental. Amex sends a note after every call to customer service. Hilton does something similar--indeed, …

Why Bitcoin and Ethereum will soon be everywhere (for reals)

Airbnb also challenges the status quo to provide worldwide accommodations for its users. Not only has it reinvented the way people think about traveling, but it’s been an absolute game-changer when it comes to bringing more money into various communities.<p>Currently, initiatives like Open Money are …

The 9 Best Free Online Big Data And Data Science Courses

Demand for skilled data scientists continues to be sky-high, with IBM recently predicting that there will be a 28% increase in the number of employed data scientists in the next two years.<p>Businesses in all industries are beginning to capitalize on the vast increase in data and the new big data …

NVIDIA Has Its Eye on Smart Cities in China with New Alibaba Partnership

The company is quickly ramping up its smart city partnerships as it prepares for a burgeoning connected city market in China and beyond.<p><b>NVIDIA</b></b> …

The convoluted world of best-seller lists, explained

Over the past few weeks, scandal has rocked the august institution of the New York Times best-seller list. And it’s happened not just once but twice.<p>On August 24, an unknown book by an unknown author from an unknown publisher rocketed its way to first place on the Times’s young adult hardcover …

3 Tips for Dealing With Negative Reviews Like a True Entrepreneur

It only takes one harsh review to scare off an untold number of potential customers. How you respond will make all the difference.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>It’s every business’s nightmare -- the negative online review that is turning away customers left, right and …

Is Your Business Communicating with Customers in the Right Way for a Digital Age? | Inc.com

<b>Providing excellent customer service is a necessity for a business that wants to keep its doors open for many years to come. Good customer service can take many forms, but there is one thing these forms have in common: good communication. A recent study shows that customers care about being able to</b> …

The science and psychology of why videos go viral

The videos and memes you keep seeing on your feeds aren’t an accident. There are actually six principles that drive virality.<p>Ever since Malcolm Gladwell’s “Tipping Point,” psychologists have been trying to get to the bottom of what makes something “go viral.” But according to Wharton marketing …

How this B2B Startup is Using Customer Feedback to Provide Real-Time Efficiency

Customer experience still remains neglected in the service industry in India<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>You're reading Entrepreneur India, an international franchise of Entrepreneur Media.<p>Customer feedback for years was a non-transparent space but with the emergence …

How CIOs can use machine learning to transforming customer service

In recent years, advances in machine learning have propelled its use to the forefronts of virtually every industry in the modern economy. This …

Unboxed Aims To Turn Amateur Product Porn Into The Next QVC

A new app from a veteran of Hulu and Flipboard will try to capitalize on the “unboxing” videos of wildly popular YouTubers.<p>When he was CTO at Hulu, Eric Feng focused on delivering a slick experience for Hollywood shows and movies that drew a wide audience. With his new company, Packagd, Feng is …

3 Stocks That Feel Like Microsoft in 1986

These three promising businesses could be poised to offer life-changing gains for investors.<p>There are few stocks that have created fortunes as …

3 Ways Retailers Are Using Artificial Intelligence to Help Save Stores

Retail is getting an internet-based makeover, but artificial intelligence could help level the playing field.<p>Doom-and-gloom headlines about the …