Marc Monteil

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Four rooms – Emotional Intelligence

Did you know that when it comes to predictors of a successful life EI is way more important than IQ? That’s right, your Emotional Intelligence (EI) …

Is emotional intelligence the key to customer service training?

While studying at MIT, Josh Feast, founder and CEO of Cogito, worked with MIT Professor Alex "Sandy" Pentland, founder and director of Human Dynamics …

Why to Hire 'Emotionally Intelligent' People

When looking to hire new employees, people who can manage their emotions and read those of others might be better picks than people with impressive résumés.<p>"If I were faced with those two candidates, hands down I’d pick the one with emotional intelligence," said Annie McKee, a senior fellow at the …

Emotional Intelligence

7 Ways To Increase Your Emotional Intelligence to Become A Better Small Business Owner

Emotional intelligence is the ability to manage your emotions and those of your staff. As a small business owner, you should be aware of your own …

How to Fill Your Office With Emotionally Intelligent People

Advice to hide your emotions at work has become outdated. Instead, managers are concerned with hiring team members who are aware of others' feeling and act appropriately.<p>Being able to react quickly and appropriately in high-pressure situations is a key indicator you're emotionally intelligent. The …

Four Keys to Emotionally Intelligent Trading

A worthwhile lens for viewing your trading processes is that of emotional intelligence. The above graphic depicts four aspects of emotional …