Malin Oreback

6 Flips | 1 Magazine | 3 Likes | 25 Following | 13 Followers | @MalinOreback | Keep up with Malin Oreback on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Malin Oreback”

Linking the customer experience to value

Many customer-experience transformations stall because leaders can’t show how these efforts create value. Patiently building a business case can fund …

Customer Experience

How companies succeed through radical engagement

The authors of <i>Connect: How Companies Succeed by Engaging Radically with Society</i> explain why organizations must look beyond …

What the legendary Clayton Christensen gets wrong about Uber, Tesla and disruptive innovation

For a generation of CEOs, Clayton Christensen’s <i>The Innovator’s Dilemma</i> was a guiding light on how to survive industry disruptions. His book educated …

Innovation

How Understanding Disruption Helps Strategists

Through the past 15 years my colleagues and I have wrestled with disruption in many contexts. That’s no surprise, since Clayton Christensen co-founded our company in 2000, five years after his <i>Harvard Business Review</i> article with Joseph L. Bower “Disruptive Technologies: Catching the Wave” …

Innovation

Innovation Requires Dedicated Management

For quite some time, I’ve been advocating the idea that successful and sustainable corporate innovation management systems should be based on the …

Disrupting beliefs: A new approach to business-model innovation

In a disruptive age, established business models are under attack. Discover how incumbent companies can reframe them.<p><b>Let’s face it:</b> business models …