Luis Ismodes

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Incident Management Isn’t Just For IT

By Stuart Rance on 15 January 2018 in ITSM, Incident, ESM<p>I've been working with a client to help them improve their IT service management processes …

Project Management

Principles of Information Security

Rating:<p>Amazon Price: $199.95 $104.90 You save: $95.05 (48%). (as of November 23, 2017 09:19 – Details). Product prices and availability are accurate …

¿Por qué replantearse el modelo de negocios de una empresa?

Para un líder, gerente o propietario de negocio es imperativo contar con una visión que le permita adelantarse a la tendencia que influirá directa o …

Digital Transformation with Accenture Digital

The Group CEO of Accenture Digital, which employs 41,000 people, presents key lessons on running a successful program of digital transformation. He …

Innovation

Testing and Digital Transformation

Digital Transformation Scenario<p>As the world moves on from relying on paper to cloud storage, physical stores to online store, from physically …

Digital Transformation

Microsoft and Halliburton collaborate to digitally transform the oil and gas industry | News Center

<b>HOUSTON – August 22, 2017</b> – Microsoft Corp. (Nasdaq: MSFT) and Halliburton (NYSE: HAL) today announced plans to enter into a strategic alliance to …

Here’s How You Start a Digital Transformation

So you want to go digital?<p>According to Maribel Lopez, founder of Lopez Research, the best approach to digital transformation is small steps.<p>“People …

How to develop a culture of transformation

An open-minded approach to digital transformation can unlock a new world of innovation and opportunities. However, to truly transform your business, …

A Few Thoughts About Nonprofits and Digital Transformation in 2018

Over the past year, I have felt less optimistic than ever about the power of connectivity and networks for social good. And, if the truth be told, …

Digital Transformation

British Standard Institute awards Diamond Bank an ISO/IEC 20000-1:2011 certification

The British Standard Institute (BSI) Group has awarded Diamond Bank an ISO/IEC 20000-1:2011 certification.<p>This was disclosed by the bank on Tuesday …

Banking

Seminario on-line: Nueva versión de la norma ISO 20000 de calidad en la gestión de servicios

Seminario on-line: Nueva versión de la norma ISO 20000 de calidad en la gestión de servicios<p>Fecha/s de …

What is the Information Security Policy according to ISO 20000?

What is the purpose Information Security Policy?<p>The <b>Information Security Policy</b> can be seen as the driver of all information security activities. …

Cybersecurity

The State of Digital Transformation

Every year, I study the state of digital transformation to understand and share where businesses are in what I’ve documented as the six stages of …

Digital Transformation

BrandPost: Digital Transformation: “It Isn’t a Technology Thing”

According to IDC, global organizations will spend $1.2 trillion on digital transformation this year.“Changing competitive landscapes and consumerism …

Digital Transformation

5 predicciones en negocios digitales para 2017

Las tendencias tecnológicas tienden a obtener toda la atención en las listas, pero este año se destacará por el enfoque más holístico que las …

10 skills employers will want the most in 2020

• <b>The World Economic Forum released its The Future of Jobs report, which predicts how technology will transform the workplace.</b>• <b><br>As technology advances, jobs will change and different skills will be required.</b>• <b><br>Negotiation skills, emotional intelligence, and people management will be incredibly important</b> …

Intelligence

Digital Transformation in Government Services

Around the world, organizations of all types and sizes are fully engaged in digital transformation. For governments, digital transformation is …

Innovation

Drive digital transformation in the UK public sector through ISV partnership

Between Brexit and the general election, the UK public sector is uncertain about its future. Yet, in this uncertain time there is one constant, …

Innovation

HP and Deloitte Announce Alliance to Accelerate Digital Transformation of US$12 Trillion Global Manufacturing Industry

New alliance combines HP’s leading 3D printing platform with Deloitte’s unrivaled digital transformation capabilities<p>News highlights:<p>HP, the global …

Microsoft Demonstrates Leadership in Driving Digital Transformation in India - Microsoft News Center India

<b>Hyderabad, December 13, 2017:</b> Microsoft today said that 70 of the top 100 Bombay Stock Exchange listed companies are now using Microsoft cloud to …

India

5 Dos and Don’ts of Digital Transformation – Adweek

Over the past two years, businesses have put increased focus on digitally transforming their brands from the inside out. That’s led not only to …

The Digital Transformation Myth and What you Can do to Become Fit for the Future

Consider these three ideas for your next change initiative.<p>The aim of a digital transformation initiative is to help organizations meet the demands of an increasingly complex world that have been exacerbated by technology. But the reality is that if you aren't changing and evolving as a business …

Innovation

How to Be More Productive in 2018

Tips to simplify the way you work, get more done and find greater fulfillment in life.<p>Holding her laptop, journal and pen, and paper calendar, Janice (not her real name) stopped long enough to field a question from one of her teammates. With an eye on the clock and her body positioned to get away …

Productivity

How to Modify ITIL to Accommodate DevOps

If an IT management idea could ever be said to be “exciting”, then perhaps DevOps is a strong candidate. Its basic idea is to replace the traditional …

DevOps: the digital business accelerator - I-CIO | I-CIO

The fusion of software development and IT operations teams is needed to satisfy growing customer expectations for robust, rapidly evolving …

Big Data

ISO 20000 vs ITIL: What’s the Difference and How Are They Related?

ITIL is an acronym that stands for Information Technology Infrastructure Library and is the common term used to describe the catalog of best …

Project Management

Interpretación automática de indicadores ITIL/ISO 20000 implementada en Obsidian

Checklist of Mandatory Documentation Required by ISO/IEC 20000-1:2011

This checklist will show you exactly what documents and records are mandatory for ISO/IEC 20000-1:2011, plus how to structure them.

Infographic: Digital Transformation

<b>What sectors are embracing digital transformation and which are lagging behind?</b><p>This infographic by Ovum shows that sectors such as telecoms and …