Konrad Radzik

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10 ways to design for the human brain

Joseph Shaffery shares his favorite points from a training session on applying key principles to design for people’s natural thinking processes.The …

Customer Experience

Staying focused on the customer is something that’s easy to say, but more challenging to put into practice. While there are a plethora of new …

Customer Experience

Younger, higher income consumers drifting away from banks - EY

According to a survey conducted by EY of 10,131 digitally active consumers in Australia, Canada, Hong Kong, Singapore, the UK and the US, 15.5% have …

Financial Services

Isaac Asimov on How To Discover New Ideas

I<p>deas lead to innovation. Naturally, we’re always looking for the next big idea that can change the world, but that’s easier said than done.<p>So how …

Gartner: Mobile payments to see substantial growth

Dec. 21, 2015<p>Mobile payments are gaining acceptance among consumers in North America, Japan and some countries in Western Europe, according to a new …

The Future of Retail Is Not Big Box Stores | Investopedia

Retail is a big business in America. In 2013 American consumers spent $3.2 billion shopping, 9% of which was online. With the Internet having become …

eCommerce

Mobile payments set for massive takeoff by 2018

According to market research company Gartner, 50 % of consumers in mature markets are likely to be tapping smartphones or wearables to make mobile …

Hawaii Adapts Itself to a Selfie-Obsessed Society

People's vision of paradise often includes a couple palm trees, a perfect sunset and, of course, themselves.<p>Selfies are big everywhere, of course. But they are really big in Hawaii.<p>Head to any beach, luau or lookout spot and you will find a crowd of people trying to capture a bit of scenic beauty …

10 ways the Internet of Things could change the world in 2016

Introduction<p>What will the Internet of Things (IoT) do next? Will it grow? Some think so – it could support total services spending of $235 billion …

What a Great Digital Customer Experience Actually Looks Like

Customer experience has been defined as the quality of all of a consumer’s encounters with a company’s products, services, and brand. While a strong customer experience has been shown to produce significant results—more customers, more sales, and more loyalty—many companies still struggle to …

3 Things the Most Creative Leaders Do

Over the past three decades at IDEO, I’ve worked with some of the most innovative companies in the world and seen a lot of creative leaders in action. I’ve paid attention to how the best of them operate — how they nurture creativity all around them — and I’ve noticed three things:<p><b>They build core</b> …

5 ways mobile can help brands boost customer loyalty

iStock In today's device-driven age of texts, tweets, and Snapchats, it's hard to grab consumers' attention. So brands looking to build customer loyalty should consider one of the most popular marketing trends: mobile.<p>Mobile strategies may include push notifications about in-store sales and mobile …

IKEA's new innovation space tackles the problems of our future

1/11<p>IKEA space 10 innovation lab<p>From imagining meatball alternatives to designing a table that will charge your cell phone, IKEA's new innovation lab …

5 ways retail experience is transforming

New webinar: office lighting and technical opportunities for a healthier working environment<p>How can designers use modern tools and scientific …

A star Silicon Valley entrepreneur explains how bitcoin is going to change the world

"[There's] more people in the world who need a currency they can trust than the opposite," Casares told Dan Morehead, the ex-head of macro trading at Tiger Management, in a new interview on RealVision Television, a subscription financial news service.<p>Those instances are what ultimately led him to …

5 Predictions Shaping The Future Of Customer Experience For 2016

2015 was a year of disruption. In 2015 the world’s largest taxi company owns no taxis (Uber), the largest accommodation provider owns no real estate (Airbnb), the most popular media owner creates no content (Facebook), the largest telecom operator owns no telecom infrastructure (Skype and WeChat), …

70+ Indian FinTech Startups (Infographic)

We have always tried to keep ourselves updated with all the latest happenings in the payments industry. <i>LTP</i> has recently come up with an infographic …

By Glenn Taylor, Associate Editor

Inside Ikea’s Innovation Lab For The Future Of Better Living

The open-source lab in Copenhagen will help Ikea come up with the catalog of 2026, not 2016.<p>Ikea usually keeps a close lid on what it is working on next. But with Space10, an innovation lab recently opened in Copenhagen’s hip meatpacking district, Ikea is looking to change all that. The Swedish …

How to Build Customer Loyalty in the Age of Social Media

The platform may have changed, but the rules are still the same.<p>Times have changed.<p>In the past, brand promises and marketing campaigns provided companies the first point of contact with potential customers and prospects. But in an age ruled by social media and instant communication, those same …

8 Ways Online Shopping Will Change in the Next 10 Years | Inc.com

Computing power has increased exponentially in the last decade, to the point where big data and machine learning have come together to make the customer experience richer and infinitely more simple. That's according to Bill Zielke, CMO of Forter, an Israel-based startup with offices in San …

The 25 Best Inventions of 2015

Advertisement<p>Advertisement<p>Advertisement<p>Advertisement<p>Advertisement<p>Advertisement<p>Advertisement<p>Advertisement<p>Advertisement<p>Advertisement<p>Advertisement<p>Adverti …

Jeśli nie jedziesz jak wariat, dostaniesz nagrodę. Nowy sposób motywacji polskich kierowców

Policja każe właścicieli aut za najdrobniejsze wykroczenia drogowe. Tropi też bezlitośnie pijanych kierowców. Wszystkie te akcje mają wymusić …

What Is Disruptive Innovation?

The theory of disruptive innovation, introduced in these pages in 1995, has proved to be a powerful way of thinking about innovation-driven growth. Many leaders of small, entrepreneurial companies praise it as their guiding star; so do many executives at large, well-established organizations, …

These 5 Steve Jobs Keynotes Will Inspire You to Better Sell Your Ideas

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>A Steve Jobs keynote was a tightly choreographed and relentlessly prepared presentation, according to the new book <i>Becoming Steve Jobs,</i> by Brent Schlender.<p>Jobs turned the product launch into an art form. He also leaves a legacy by which …

Big Data – dobry biznes

<b>W 2002 r. amerykañska dru¿yna baseballowa Oakland Athletics, pomimo jednego z najni¿szych bud¿etów w lidze, ustali³a rekord 20 zwyciêstw z rzêdu.</b> …

Apple’s Tim Cook says cash will be dead for the next generation of kids

Apple CEO Tim Cook is making another bold prediction about money. Back in January, he forecasted that 2015 would be the year of Apple Pay (a claim that hasn’t come to fruition, but is looking less and less absurd.) And now, he’s telling university students that their future children will be totally …

Forget Apple Pay: this guy has made a way to pay with your hand

As Apple Pay and other mobile payments services grow, these guys from Sweden have taken it one step further and just made the first ever payment via …

The Rise Of The Smartphone Means The End Of Mobile Wallets From Carriers And Banks

A cycle starts when hype of a technology leads to big investments in that technology, which in turn creates more hype. Real-world use of the technology by customers can get lost in the cycle.<p>Investors and vendors in the fintech industry have heaped plenty of hype on “mobile wallets” — products, …

Making things pay: Our objects will soon shop for us, securely

<i>This essay is part of a series written by speakers featuring at TNW Conference in New York on November 18. Discount tickets to the event are still available for purchase here.</i><p>After 20 years of living in the UK, I’m now moving to the US. What I find most daunting about this relocation is not the …