Karthik Kumar

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19 Free Website Design Tools

There are plenty of free tools and resources to help with your website design, whether you’re just looking for a little flare or you want ...

Design

An Ordinary Guide to an Extraordinary Life

He asked me what to do about his marriage. He was not happy.<p>It was a rare sunny summer day in Northern California, and we sat talking in the park. He asked me what he should do. He was tired of his marriage. It seemed his wife was, too. He said he could see himself being OK for the rest of his life …

The 5 Most Misunderstood and Misused Marketing Metrics

Here's how to avoid all the confusion when it comes to market share, net promoter score, the value of a "like," customer lifetime value, and ROI.<p>How much does a "like" on Facebook really matter? And how important, really, is increasing your company's market share?<p>Answers to these questions are …

9 Ways to Grow Your Startup With Social Media

I’m sure you are getting tired of hearing it.Everyone is telling you to proliferate your brand, get out there on social media and grow an audience, …

Marketing

Why You Should Use Social Media Monitoring To Bring Customer Service and Marketing Teams Together

Businesses spend thousands of dollars trying to convince new customers to try their products or services. But winning one-time customers isn’t the …

Customer Service

Bay Area brunch spots worth your time

Brunch season is upon us. It's officially spring and that means it's time for a weekend meal that inspires droves of people to roll out of bed for poached eggs and societally acceptable pre-noon drinking.<p>As much as everyone — including the Food staff — love to hate it, brunch is enjoyable when done …

An Insider’s Guide To Business Design At IDEO

What “Good” Looks Like<p><i>Illustrated by</i> <i>Ina Xi</i><p>When I first joined IDEO as a business designer, I had no idea what the role would look like day-to-day. To …

Why Data Insight Remains Elusive

As someone who spends a lot of time talking about the power that data insight has to transform businesses, I have to admit that the truth hurts.<p>And …

Master data analytics with this 7 course bundle for 94% off

It’s one of the buzz terms of the moment: <i>big data</i>. If you’re out of the loop, big data is the mountain of raw output spewed forth from the scads of …

10 Customer Service Skills You Need to Crush Your Competition #INFOGRAPHIC

Attracting new customers is expensive and difficult.<p>Today, competing for new customers is just part of operating in virtually any industry. No matter …

How to Design (and Analyze) a Business Experiment

<i>Jimmy Musto</i><p>The rise of experimental evaluations within organizations — or what economists refer to as field experiments — has the potential to transform organizational decision-making, providing fresh insight into areas ranging from product design to human resources to public policy. Companies that …

Python programming has various frameworks and features to expand in web application development, graphical user interfaces, data analysis, data …

Business Models, Information Technology, and the Company of the Future - MIT Technology Review

Information technology has, of course, played a major role in reshaping business models over the past 20 years.<p>The basic social conventions of the …

Why Creativity Is a Process, Not an Event

This story originally appeared on JamesClear.com<p>In 1666, one of the most influential scientists in history was strolling through a garden when he was struck with a flash of creative brilliance that would change the world.<p>While standing under the shade of an apple tree, Sir Isaac Newton saw an apple …

Marketing takeaways from design thinking

As marketers, it's easy to get stuck in campaign cycles and budgets, which is why a design thinking mindset can offer new ways of combating marketing …

Design Thinking

Analyzing Big Data: 8 Tips For Finding The Signals Within The Noise

Your business is collecting more data on its customers and business operations than ever before. In fact, your company data is likely to double in size every two years based on current trends. In theory, this growing stockpile of data should equate to an increase in meaningful insights as well. …

Big Data

Customer Experience is the new Customer Service

<i>Originally published in the print issue, “Bright Ideas” for</i> <i>Skift’s Global Forum</i><i>.</i><p><i>The event will take place on Oct. 14 and 15 in Brooklyn. See the</i></i> …

Design Thinking for Business Analysts

This article extends design thinking into a process and method that uses a range of common Business Analysis techniques to drive engagement through …

Design

Taking Service Design into the Field

September 30, 2015By their very nature, heuristics offer a hands-on approach to discovery, where knowledge is culled through trial and error. They …

Web Design

Disrupting beliefs: A new approach to business-model innovation

In a disruptive age, established business models are under attack. Discover how incumbent companies can reframe them.<p><b>Let’s face it:</b> business models …

Innovation

Design In The Age Of The Consumer

Manish Madhvani Contributor<p>Manish Madhvani is co-founder & Managing Partner of GP Bullhound.<p>The Apple iPhone, Spotify’s streaming service and the Tesla Roadster — all revolutionary pieces of technology that secured competitive advantages because of the quality of their design.<p>In the past decade, …

30 Aesthetically Pleasing Color Combinations

A visually-appealing color combination goes a long way in creating a seamless, inviting, and fun output. Regardless if you’re making the perfect …

Interior Design

Your Mobile-Only Customer Experience Guidebook

Portable and intimate by design, mobile devices are ideal for driving e-commerce sales. Here are suggestions to help enhance your marketing strategy …

Mobile Devices

The 13 Tools You Need to Build a Content-Marketing Machine

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>A whopping 76 percent of marketers plan to increase their content-marketing budgets in 2016, according to Curata. Really, though, this growth isn’t that surprising, given that most companies realize content marketing is a key strategy for …

The 5 C's of innovation ecosystems

The application of innovative models in international development has captured the attention of program implementers, funders, researchers and …

A “Design Forward” Cloud Powered Android Smartphone

It’s an exciting time for the Android mobile platform, something even this iPhone-toting user can appreciate. As Apple stays the course with their …

PepsiCo’s Chief Design Officer on Creating an Organization Where Design Can Thrive

<i>Mauro Porcini is PepsiCo’s Chief Design Officer—the first to hold the position—where he oversees design-led innovation across all the company’s brands under CEO Indra Nooyi. Below is an edited version of my conversation with Porcini on a variety of topics, from prototyping to the essential</i> …

Data Visualizations: 11 Ways To Bring Analytics To Life

Data visualizations, used well, can help people make sense of large, complex data. Learn how data visualizations are changing and best practices for …

Data Visualization

How Some of the World’s Brightest Innovation Labs Solve Complex Business Problems

From Lowe’s Home Improvement developing Jetsons-like shopping robots to Walmart talking about startup culture, it seems every company has invested in …

Innovation

6 Customer Experience Trends That Successful Retailers Are Taking Advantage of to Earn & Hold on to More Customers

Customer expectations in the retail industry have changed considerably over the last few years, especially as more consumers are considering factors …