Josef Garcia

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Top 3 leadership skills you need for managing outsourced work

How building customer relationships can ensure repeat business - Arabic Call Center

Repeat business can be used as an indication of client satisfaction. This is why every interaction and transaction with a customer is valuable as it …

Contact center management: The benefits of keeping your agents happy - Arabic Call Center

As call center managers, it’s important that you find ways to keep your agents satisfied with their jobs. Managing your contact center’s human …

How to find bilingual contact center agents - Arabic Call Center

The staff’s language skill is a valuable asset to every company, especially to those who have international clients. If you have Arabic customers …

How outsourcing to call center companies boosts customer service - Arabic Call Center

In a research conducted by Digital Media Science , it shows that Arabs spend at least three to seven hours of their time online. This is a …

Which matters more when hiring tech support agents? | Arabic Call Center

Tech talents are important assets in any Arabic call center that serves modern, web-savvy power purchasers. However, finding competent and tech …

Arabic Call Center official website to offer promising features

Arabic Call Center in the Philippines proudly announces the debut of its official website. In our aim to build an online platform where businesses …