Joe Tempchin

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Turn Pain to Joy: 11 Tips for a Powerful Gratitude Journal

<b>“Give thanks for a little and you will find a lot” ~Hausa Proverb</b><p>In my early, dark days of first acquiring a disability, I didn't feel I had an awful …

Five Ideas From Buddhism That Everyone Should Know About

Buddhism is variously described as a spiritual tradition, a religion and a philosophy.<p>Now I can't possibly do justice to the ancient wisdom of …

To Raise Productivity, Let More Employees Work from Home

<b>The study:</b> Nicholas Bloom and graduate student James Liang, who is also a cofounder of the Chinese travel website Ctrip, gave the staff at Ctrip’s call center the opportunity to volunteer to work from home for nine months. Half the volunteers were allowed to telecommute; the rest remained in the …

Tourism Boards in Africa Aren't Addressing Chinese Outbound Travelers

<i>Editor’s Note: Skift launched a new series, Gateway, to broaden our news coverage geographically with first-hand, original stories from</i> …

Tourism

When Was the Last Time You Took On a New Challenge?

Each January brings a renewed desire to challenge ourselves and learn something new. But by February the energy starts to wane. Becoming proficient at something takes too much time, we lose motivation to practice, we struggle to pay attention in class after a long day at work — the list of reasons …

Add These 20 Fast-Growing Skills to Your Freelancing Repertoire

Nearly two-thirds of the most sought-after skills are tech related.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Today, more than 35 percent of the U.S. workforce are freelancers -- and this proportion is growing every year. This means competition is fiercer than ever. In order to be …

An Iconic Photograph of an Assassination Is the World Press Photo of the Year

Jonathan Bachman—Reuters, Contemporary Issues - First Prize, Singles.<p>Vadim Ghirda—Associated Press, Contemporary Issues - Second Prize, Singles<p>Daniel …

6 Shocking Tools Every Customer Service Rep Needs From Your Company In Order to Give Great Service | Inc.com

Bad customer service is rarely the fault of a specific customer service rep. It happens because management has failed to equip its service staff with the culture, training, and support they need. Give your team these 6 tools and watch them smoothly convert problems into opportunities.<p><b>1. The</b> …

Customer Service

An Ivy League professor who spent 4 months working in a South Bronx check-cashing store says we're getting it all wrong

<b>• University of Pennsylvania professor Lisa Servon went to work as a teller at a check-cashing store to find out why customers use the service.</b><p><b>• Prevailing wisdom holds that customers would be better served by using a bank. But Servon found that check cashers were frequently cheaper and served</b> …

This Travel Photographer Sees The World In An Array Of Vivid Colors

<i>Portrait of Garrett Cornelison</i><p>Garrett Cornelison’s Instagram name is also his philosophy in life. He believes — despite everything — that the world is “Really Kind Of Amazing.” And whether he’s traveling to all 50 states taking portraits of people, or finding the beauty in his own backyard, his …

Photography

8 Ways to Read (a Lot) More Books This Year

How much do you read?<p>For most of my adult life I read maybe five books a year — if I was lucky. I’d read a couple on vacation and I’d always have a few slow burners hanging around the bedside table for months.<p>And then last year I surprised myself by reading 50 books. This year I’m on pace for 100. …

China’s Xi is no answer to Trump

China’s President Xi Jinping visited Davos and the United Nations office in Geneva this month, portraying himself as a defender of global order on issues ranging from climate change to peace, as the world anticipates the new Trump administration. Some lapped up this latest “soft power” charm …

The CEO of Marriott travels 200 days a year — here are his best travel tips and hacks

<i>He became president and CEO in March 2012 and led the company through a $13 billion acquisition of Starwood Hotels & Resorts in 2016. The company now owns 30 hotel brands with 1.2 million rooms globally that are available to book.</i><p><i>In 2017, Marriott plans to open 500 new hotels. Sorenson spends about</i> …

Digital Transformation - Reports - World Economic Forum

<i>By networking everyday objects, the Internet of Things turns them into smart devices that – if regulated correctly – can help deliver significant</i> …

The core purpose of the ‘50c army’ used by China to control social media is to distract people and talk up the regime, not to argue and edit comments<p>If you ever want to annoy western policymakers or politicians, then here is a surefire way to do it. Tell them that the only government in the world …

China

Inside a 1950s Brooklyn Gang

They were young, poor and reckless but the very embodiment of 1950s cool. Taken in the hot New York summer of 1959, Bruce Davidson’s classic essay</i> …

Kick-Ass Customer Service

Think about the last time you flew. When you checked in, did you use a self-service option—like the airline’s website, app, or airport kiosk—to check your bags, choose your seat, and print out your boarding pass? Or did you instead wait in line at the airport to speak with a human being? If you’re …