Jochen Schultze

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As automotive OEMs continue to develop their global capabilities in response to market opportunities, this transaction helps address the need for …

MSXI at #gvamotorshow2016

MSXI at #gvamotorshow2016

MSXI at #gvamotorshow2016

MSXI at #gvamotorshow2016

"We are what we repeatedly do. Excellence, then, is not an act, but a habit" - Aristotle Motivational Monday at MSX International ‪#‎MM

Happy Easter!

Casual networking coffee breaks to extend those conversations started this morning #engautoretail #engautoparts

@MSXIntl leading our e-business workshop #engautoretail #engautoparts

Start of the second day of the ENG Automotive Retail and Distribution Summit and start of the ENG Automotive Parts Management summit in Berlin. Looking forward to our Interactive Workshop about the development of E-business in the retail and parts arena run by Felix Serrano this afternoon.

Start of the second day of the ENG Automotive Parts Management summit kicked of by Felix Serrano. Another day full of valuable informations.

I can accept failure, everyone fails at something. But I can’t accept not trying - Michael Jordan #MM

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Short and sweet training for a connected workforce: Even in this connected era, a lot of basic training programmes are still delivered face-to-face. Companies understand the importance of training but when it comes to details, they are often content to simply ‘tick the box’ and apply only limited attention to the relevance and outcome of the training and the same old problem remains; the absence of staff eats up too much time and cost. Sometimes there’s no alternative. Fully accredited courses with an exam at the end necessitate time and attention – and a technician often needs to be over an engine in order to master their craft. However, there are alternative ways of delivering training, with a better experience for the student and dramatically reduced downtime. If you want to learn how to fix something these days, where do you look? You watch a video online. You find something that’s two or three minutes long and which tells you precisely what you need to know. This element of short bursts at convenient times is the way I think basic training is heading and it could certainly be implemented in the automotive industry. For example, how to write up the perfect job card, how to deal with specific situations or how to complete a simple process could easily be delivered in bite-sized videos. The generation Y workforce is much more likely to engage with a quick, concise clip, or even a series or regular ones, than attempting to digest an entire day of classroom- style activities or lots of literature.Some providers follow up training sessions with ‘knowledge pills’ – reminders sent via text message after the initial training has taken place. If, for example, a programme involves watching 10 video excerpts on customer service over a fortnight, a training specialist would follow this up with text messages related to the most recent clip the student had viewed, reminding them to consider implementing their new skills during situations encountered that day. They jog the student’s memory and make sure they continue to get the best from the course afterwards. It’s a great way of engaging a more mobile and connected workforce. The question for dealers is: when should I send people away for training and when and how can it be delivered in a more efficient manner? A ‘little and often’ approach may well be more successful, especially with non- accredited courses. Short but regular video training could easily be implemented via an LMS (learning management system) so it would be perfectly possible to monitor employees’ progress. Technology is at a stage where it can deliver alternative and cost-effective ways to support your training needs and to a workforce that is more connected and more mobile than ever before. Author Martin Dowding is business development manager at MSX International

Brussels, 15 April 2016 – In March 2016, the EU passenger car market posted strong results again, marking the 31st consecutive month of growth. Registrations during the month grew (+6.0%) compared to March 2015, reaching more than 1.7 million units (1,700,683). In March 2016, the EU passenger car market posted strong results again, marking the 31st consecutive month of growth. Registrations during the month grew (+6.0%) compared to March 2015, reaching more than 1.7 million units (1,700,683). In volume terms this result is close to March 2007 levels, just before the economic crisis hit the automotive industry. Among the major markets, Italy (+17.4%) recorded the strongest performance with a double-digit percentage gain, followed by France (+7.5%) and the UK (+5.3%). Spanish (-0.7%) and German (-0.04%) passenger car registrations remained stable. However, this year Easter fell in March, reducing the number of sales days, while it was April in 2015. In the first quarter of 2016, new passenger car registrations increased by 8.2%, totalling 3,819,269 million units. All major markets posted growth, contributing to the overall upturn of the EU market. Italian (+20.8%) passenger car market posted double-digit growth over the period, followed by France (+8.2%), Spain (+6.9%), the UK (+5.1%) and Germany (+4.5%) which also grew during the first quarter of 2016, although at more modest rates. More information here :

MSXI Service Lead Management

Nobody's a natural. You work hard to get good and then work to get better. It's hard to stay on top. - Paul Coffey #motivationalmonday #motivation #msxinternational #redmakesthedifference #mm #quotes

Passenger car registrations: +10.1% first two months of the year; +14.3% in February | ACEA - European Automobile Manufacturers' Association

Brussels, 16 March 2016 – In February 2016, the EU passenger car market posted a highly accelerated increase, marking the 30th consecutive month of …

Commercial vehicle registrations: +12.1% in first quarter of the year; +8.0% in March | ACEA - European Automobile Manufacturers' Association

Brussels, 22 April 2016 – In March 2016, demand for new commercial vehicles in the EU increased for the 15th consecutive month. Total commercial …

It's hard to beat a person who never gives up. - Babe Ruth #MM #motivationalmonday #motivation #redmakesthedifference #msxinternational #baseball #quotes #success

Meet the expert - Fleet Solutions - Dirk Bott