Joa pope

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5 Strategy Questions Every Leader Should Make Time For

Have you ever noticed that when you ask someone in your company, “How are you?” they are more likely to answer “Busy!” than “Very well, thank you”? That is because the norm in most companies is that you are supposed to be very busy – or otherwise at least pretend to be – because otherwise you can’t …

Management

A former Google exec explains how he evaluates his senior leadership team

On a recent Monday morning, I was preparing for my weekly staff meeting. Item #1 on the agenda was a discussion about an upcoming review cycle, where everybody at Upstart would receive a performance score based on feedback from their peers and manager.<p>Though I had yet to begin the process of …

Why Customer Retention Is King: The Evolution Of Retention Marketing

The primary objective of Retention Marketing – to keep customers engaged and interested in your products and services – has not changed, but the way companies approach customer retention has. Thanks to constantly-evolving technology and customer expectations, Retention Marketing is currently in the …

10 Simple Ways to Live Happy

Have you ever met anyone so happy it didn’t seem quite normal? Like, where are you getting all of those endorphins? We’re packed in the worst …

Happiness

3 Signs You’re Sacrificing Happiness for the Sake of Your Business (and How to Fix It)

In a digital world that never sleeps, it can be difficult for business owners to strike a balance between success and happiness. As soon as you set …

Entrepreneurship