Jennifer Ogg

22 Flips | 2 Magazines | 3 Likes | @JenniferOgg | Keep up with Jennifer Ogg on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Jennifer Ogg”

7 Interview Questions For Measuring Emotional Intelligence

The traditional interview model helps you probe someone’s past experience, not their style of thinking.<p>Emotional intelligence involves self-awareness, self-regulation, motivation, empathy, and social skills. In other words, it’s a complicated amalgam that hiring managers have a hard time testing …

Leadership

11 Offbeat And Revealing Interview Questions

Struggling to find the right candidates for your high-intensity startup? You might not be asking them what you really need to know.<p>Working for an early-stage startup can be hard. New companies need teams that are agile and active, resilient in the face of setbacks, and cool under pressure. Startup …

Employment

9 Phrases to Improve Employee Engagement

<b>Employee engagement is top of mind for many leaders, yet there is a disconnect</b> when it comes to actually addressing it given that only 30% of the …

15 must-read books by tech CEOs that will give you a peek inside their brilliant minds

And a lot of them want to share their ideas with anybody who will listen.<p>We've put together 15 of the best books written by current and former tech CEOs that will give you a peek inside their fabulous minds.

How to Immediately Improve Your Powers of Persuasion

Six lessons from the master of influence.<p>Dr. Robert Cialdini's seminal book <i>Influence</i> has been on the bestseller list for the last 25 years and has sold over 3 million copies, though it wasn't always that successful. For the first few years, it did not do so well, and then it became a remarkable …

Self-improvement

Coaching Skills Every Leader Needs To Master

We hear a lot about coaching these days. More and more professionals have an executive coach. The movement is even bringing coaching inside companies. International Coach Federation (ICF) Executive Director Magda Mook says, “The trend is very real. There’s a growing number of leaders and managers …

Leadership

It Takes Courage To Use Emotional Intelligence

Emotional Intelligence. We hear the term all the time, thinking it's some abstract leadership model that only the elite use to improve themselves and their teams.<p>I'm here to tell you that EQ is real and the opportunity to use it occurs many times a day, if you're willing to listen and use it. Here …

5 Brilliant TED Talks That Will Boost Your Emotional Intelligence

These talks will inspire you to think differently about yourself and others.<p>Emotional intelligence is more than a hot topic or trending hashtag. The term describes an extremely important concept: a person's ability to recognize his or her own and other people's emotions, to understand the powerful …

Emotional Intelligence

Dorie Clark: How To Become A Thought Leader In Any Industry - Personal Branding Blog - Stand Out In Your Career

I recently spoke to my good friend Dorie Clark as she released her new book, <i>Stand Out: How to Find Your Breakthrough Idea and Build a Following</i> …

5 Things Your Employees Wish They Could Tell You

Most managers never learned how to be leaders. Here are the ways your employees wish you were better at your job.<p>If your employees could change one thing about you, what do you think it would be?<p>TINYpulse, a software company that measures employee satisfaction, asked 1,000 full-time employees what …

Employment

Become The Leader Worth Following - Lolly Daskal | Leadership

Examples of leaders are everywhere. Many are powerful, many are popular, but few are worthy of being followed.<p>The ones that extend themselves to keep …

The 6 R.E.A.L Questions Every Leader Should Be Asking

Whether your leadership role puts you in charge of your own company, a division, a workgroup, or just the occasional project, checking in daily on a few key points is a proven path to success.<p>The questions we ask ourselves are as important as the answers. Good questions keep us focused, …

Customers

The True Cost of Not Meeting Your Customer Expectations [Infographic]

The ROI of positive customer experiences is huge, and the cost of negative ones can be devastating. What every business leader needs to know about customer experience management.<p>What do consumers want from companies?<p>They want to know businesses give a damn.<p>The problem is, consumers don't think they …

Customer Experience

3 Secrets to Leadership Success from the #NewOneMinuteManager

With over 13 million copies sold in 37 languages, The One Minute Manager is one of the bestselling business books of all-time and it continues to …

How to Give a Killer Presentation

A little more than a year ago, on a trip to Nairobi, Kenya, some colleagues and I met a 12-year-old Masai boy named Richard Turere, who told us a fascinating story. His family raises livestock on the edge of a vast national park, and one of the biggest challenges is protecting the animals from …

5 Ways Smart Leaders Overcome Their Greatest Weaknesses

We usually focus on our strengths. Try focusing on weaknesses instead.<p>What are your biggest weaknesses?<p>We all have them, but as successful people, we've trained ourselves to look away from them. We focus on our strengths. We conceal or work around our weak spots. We admit to as few personal …

Self-improvement

The Iceberg of Organizational Culture Change (Infographic)

87% of today’s leaders around the world cite culture and employee engagement as one of their top organizational challenges. This is according to a …

Employee Engagement

How bosses drive their best employees away

The real reason talented people leave great jobs? Usually, it’s the boss.<p>Managers can make or break a workplace experience — both with their behaviour and what they say aloud. Of course, the things they <i>don’t</i> do are equally problematic, such as not providing training and not tapping the …

Why Compassion Is a Better Managerial Tactic than Toughness

Stanford University neurosurgeon Dr. James Doty tells the story of performing surgery on a little boy’s brain tumor. In the middle of the procedure, the resident who is assisting him gets distracted and accidentally pierces a vein. With blood shedding everywhere, Doty is no longer able to see the …

Mindfulness