Jenni

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Here's a key reason millennials are leaving their companies in droves

A recent Deloitte survey found that two-thirds of millennials across the globe plan to leave their current organization by 2020 and one-quarter plan to change companies within the next year.<p>One reason millennials, who now make up the largest segment of the US workforce, are driven to job-hopping is …

Going Above And Beyond Customer Service To Achieve True Customer Engagement

“Anyone who wants to get to the top 1% of customer satisfaction and loyalty needs to go beyond ‘service’ to the heart of creating a superior customer experience. And the way you get there is through customer engagement.”<p>These are the words of Ricard Casimiro, whom I had the opportunity to interview …

Customer Experience

How to be more productive at work

When it comes to productivity, we all face the same challenge — there are only 24 hours in a day. Since even the best ideas are worthless until …

Time Management

Here's how to know if you should take the GMAT or GRE when applying to B school

Recently, however, business schools have started to accept GRE scores for admissions, further confusing an already-fraught process.<p>Business Insider recently sat in on an online workshop provided by NYC-based company Manhattan Prep called "GMAT vs. GRE: Which is right for you?"<p>The workshop provided …

Sushi By-the-Piece at Wasabi, Times Square's Newest Fast Food Import

<b>Country of origin:</b> UK<b><br>Locations worldwide:</b> 39 in the UK and US<b><br>NYC locations:</b> One, in Times Square<p><b>Wasabi</b> is just one of the latest imports to plop down near Times Square, yet despite the emphasis on Japanese food, the UK chain has more in common with nearby get-em-in-get-em-out Wok to Walk than …