Jeffery McNutt

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Southwest and United Airlines: This 1 Simple Quote Explains the Huge Difference

It's not really about what either of them did last month, or the month before. It's about what they've done over the years.<p>There's a big difference between United Airlines and Southwest Airlines, and it comes down to a quote from Maya Angelou:<p><i>"People may not remember exactly what you did, or what</i> …

United Airlines

Want to Be a Successful Leader? Stop Reading About What They Do and Start Applying These 5 Success Habits Instead

Dr. John Stahl-Wert, best-selling author of 'The Serving Leader,' reveals what leaders worldwide do to succeed.<p>Are you a sucker for articles or books enticing you with the latest lists of behaviors that successful leaders supposedly share? You've probably picked up a few themes by now, …

Leadership

Jeff Bezos and Elon Musk Just Taught a Master Class in How to Run a Company

Two innovative thinkers. Two extremely detailed communiqus. Many invaluable lessons.<p>Jeff Bezos. Elon Musk.<p>These two tech visionaries share a lot in common. They're both known as extremely innovative thinkers. They're both trying to change the world, one by altering the way people buy products and …

Leadership

It Took Steve Jobs Less Than 60 Seconds to Share the Best Leadership Advice You'll Hear Today

Resist the urge to fix all your team's problems, and do this instead<p>Back in the spring of 1992, Steve Jobs was invited to speak to a group of students at the MIT Sloan School of Management. (According to MIT, the lecture was a bit of a surprise, the result of the efforts of a Sloan student whose …

With a New Apology, Starbucks's CEO Just Taught an Important Lesson in Leadership

Firing the employees involved probably wouldn't help things at Starbucks. Hopefully, this will<p>Many are criticizing Starbucks for the way it handled a recent incident in which two African American men ended up getting arrested at a Philadelphia store.<p>The story, according to <i>The New York Times</i>:<p>Two …

Science Discovered That Banning Small Talk from Your Conversations Makes You Happier (Try Asking These 13 Questions Instead)

It's time to delete questions like 'what do you do?' and 'where do you live?' from your vocabulary forever.<p>Ever walk into a networking event or cocktail party and all you hear is superficial chit-chat? The small talk is deafening and doesn't evolve into anything substantial. You can hardly stand …

Nonprofits

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LinkedIn

5 Leadership Rules From the Past That Don't Work Now (If You're Doing Any Of These, Stop)

Don't fall prey to these untruths<p>I think it's pretty fair to say that most of us want to be considered a successful leader. However, what worked in the past won't work now. Rapid change requires agile leaders who think differently and can adapt to the changing times. Leadership is also personal - …

Google Increased New Employee Productivity by 25 Percent With 1 Email. Here's What You Need to Know

Yet another example of when 'back to the basics' is great advice.<p>Onboarding, a term used to describe the period between job offer acceptance and assimilation (anywhere from 30 days to a year depending on the organization), is a critical time for new employees. Not only do they have to tackle a …

13 Years Ago, Steve Jobs Said 1 Thing Made All the Difference in His Life

A short passage from a Steve Jobs commencement address teaches an important lesson.<p>Steve Jobs was famous (or infamous, depending on your point of view) for his "reality distortion field," his ability to make other people believe the seemingly impossible was actually possible.<p>But the first person he …

Google Wanted to Know What What Makes a Manager Great, so It Conducted a Study. Here Are the Results

Good leaders avoid micromanaging.<p>20 years ago, you probably would've laughed if someone said your life would one day be irrevocably changed by a company called Google. What's a google?<p>But, as you know, Google's become the largest entity in one of the biggest tech companies in the world. And it's …

Research Shows This 1 Rare Habit Totally Separates Successful Leaders From All Others

This may be cringeworthy but the research doesn't lie.<p>When it comes to choosing a leadership philosophy that will turn employees into loyal and committed high-performers, who will then win over loyal and committed customers time and time again, you can't beat Servant Leadership.<p>In fact, the …

These 3 Words Will Make You a Time Management Expert | Inc.com

For many of us, time management feels like a magical key to success. We have a to-do list that grows faster than we can work. We invest in systems, books and planners, all in hopes of mastering our time. If we could only find the right trick to stay on top of it and get things done!<p>Meanwhile, we …

Time Management

15 Books Every First-Time Manager Should Read | Inc.com

<i>High Output Management:</i> Dickerson declares himself to be a "huge fan of this book, wish I had read it long before I did."<p><i>The Essential Drucker:</i> He's equally enthusiastic about this one, saying "absolutely love Drucker -- much of what he wrote 50 years ago is more relevant than anything you read …

Self-improvement

Jeff Bezos, Steve Jobs, and Richard Branson Stick to These 6 Rules When Holding Meetings | Inc.com

Trying to run a business is all consuming. Time gets sucked up by so many different things: staff, suppliers, finance, production -- the list goes on. But, above all, meetings seem to take up so much precious time and yet often seem to achieve very little.<p>Everyone has their own idea about what …

Mark Zuckerberg

Want to Be a Better Leader This Year? Start With This 1 Rare Habit | Inc.com

In Robert K. Greenleaf's classic 1970 essay, "The Servant as Leader," he recorded his personal observations over the course of 38 years (while employed at AT&T) and confidently determined that the best leaders are "servant leaders."<p>Since that time, the servant leadership movement has gained steady …

Leadership

In 6 Words, Elon Musk Explained Why So Many People Are Afraid to Take Risks and Achieve Greatness | Inc.com

<i>This series examines the stories behind some of the best inspiring quotes of all time. Check out the full list: the best inspirational quotes for 2018.</i><p>The most powerful threat to greatness isn't evil. It's mediocrity.<p>Of all the colorful ways to articulate that truth, one of the best is what Elon …

Cold War

Want to Raise Kids With Great Empathy? Always Ask Them This One Simple Question | Inc.com

"How am I doing as your dad?"<p>It's a question I didn't ask often enough.<p>Yet, it's an incredibly valuable question to ask, because to my kids it meant I was being vulnerable enough to ask for their feedback. More importantly, I was revealing that I was interested in what my kids were <i>feeling</i> and</i> …

Empathy

This Mentoring Tip Will Rock Your World Today | Inc.com

The year 2017 was all about mentoring for me.<p>I've written about it multiple times, and I'll write about it again. Every Friday since January, I visited a college campus and met with several students to try and pass on a little knowledge about social media and writing. I wasn't always perfectly …

Mentoring

This Elon Musk Email to Tesla Employees Is a Powerful Lesson in Authentic, Heartfelt Leadership | Inc.com

Elon Musk is one of the world's most popular entrepreneurs. As the guiding force behind Tesla, SpaceX, and OpenAI -- not to mention helping to found PayPal -- he tackles some of the biggest challenges.<p>That includes some of the biggest leadership challenges.<p>Who better to know that than Daniel Coyle, …

Tesla

The 3 Phrases That Will Slowly Kill Your Business (And What to Say Instead) | Inc.com

The single most powerful tool in a business owner's toolbox, which can either harm or help their businesses, is their mindset. Especially in the hardest times, leaders must firmly hold onto their belief that they can achieve anything they set their mind to.<p>One of my favorite mantras by Tony Robbins …

Self-improvement

Sheryl Sandberg Just Used Emotional Intelligence to Show How Every Company Can Fight Sexual Harassment | Inc.com

Facebook executive Sheryl Sandberg took to the platform yesterday to share her thoughts concerning recent events of sexual harassment and assault.<p>In a 1300-word post, Sandberg speaks about various topics, from the effects of power in the workplace to her own personal experience. But I especially …

Leadership

It Only Took Steve Jobs 5 Words to Give the Best Career Advice You'll Hear Today | Inc.com

The power of focus.<p>Without it, you're doomed to a life of distraction. A life in which others' priorities dictate on what you spend your time. As you move from one shiny object to another, you may get lots of things done--but few things ever get done well.<p>Or, you may find your life is ruled by …

Self-improvement

Science Says Kids Who Become Great Leaders Have Parents Who Teach Them 8 Things | Inc.com

All the extremely successful people I know -- and all the great leaders I know -- are exceptionally good at persuading other people to follow them.<p>But being persuasive doesn't mean you have to manipulate or pressure other people. At its best, persuasion is the ability to effectively describe the …

Self-improvement

These 7 Leadership Styles Allow Great Executives To Tackle Any Situation | Inc.com

When you're a hammer, everything looks like a nail. The same is true for leadership. If you're great at driving your team by calling the shots, then you'll seek out situations--and even <i>create</i> ones--where making tough calls quickly is critical. However, like any highly developed skill, overusing one …

Leadership

7 Sentences Successful People Say To Defend Their Value

Do you have prepared phrases for when things get tricky at work?<p>Whether it’s telling an employee they need to improve their hygiene, pushing back on someone taking credit for your ideas, or bringing up serious complaints to HR, it’s always good to feel prepared. Work often means dealing with …

Sexual Harassment

13 Remarkably Inspiring Quotes on Greatness in the Workplace | Inc.com

• "Start with good people, lay out the rules, communicate with your employees, motivate them and reward them. If you do all these things effectively, you can't miss." - Lee Iacocca<br>• "The price of greatness is responsibility." - Winston Churchill<br>• "Strive not to be a success, but to be of value." - Albert …

Motivation

3 Things That Will Instantly Improve Your Leadership Skills After the Holidays | Inc.com

Now that 2018 is just around the corner, it may be time to ask that one glaring question to move you forward: <i>What is your single biggest leadership challenge right now?</i><p>This is not a hard exercise, but it does take some level of accountability and self-reflection. It should be obvious enough because …

Harvey Weinstein

Research: Why 70 Percent of Employees Aren't Working to Their Full Potential Comes Down to 1 Simple Reason | Inc.com

According to Gallup research, an astounding 70 percent of U.S. employees are not showing up to work fully committed to deliver their best performance. Adding insult to injury, 52 percent of those workers are basically sleepwalking through their day, and 18 percent of them are busy acting out their …

Employee Engagement

How Can You Tell If Someone Has True Leadership Skills? This Famous Study Narrows It Down to 1 Rare Trait | Inc.com

In Jim Collins' landmark book <i>Good to Great (</i>published in 2001)<i>,</i> his research team spent five years examining 1,435 "good" companies and discovered 11 unique companies from that bunch that transformed themselves into "great" companies, outperforming, at the time, the S&P 500.<p>Their secret formula? …

Leadership