Jason Starling

19 Flips | 2 Magazines | 27 Likes | 1 Follower | @JasonStarli2014 | Keep up with Jason Starling on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Jason Starling”

The 4 Secrets to Achieving Customer Loyalty

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Building strong relationships with our customers encourages them to come back to us. From a financial perspective, we know that keeping customers is far less expensive than acquiring new ones – a path that requires marketing, sales and …

Shoppers with reward cards see little point in loyalty

<b>Dressed in baggy jogging bottoms and a white vest, with headphones thrown around his neck, a young man collects a coffee from the self-service machine, completes a lap of the store, buys nothing, and walks out.</b><p>He is a Waitrose loyalty card carrier making the most of the free hot drink offer.<p>Not the …

eCommerce

Are customer loyalty programs stuck in the past?

Customer loyalty programs have not adapted to the digital age and are failing to engage customers, according to a new study by Capgemini …

Loyalty Card Members Hate These 5 Things

The average shopper's keychain is bogged down with loyalty cards for their local supermarket, drug store or favorite apparel retailer.<p>But despite the …

eCommerce

Amex, Macy's Behind First Multi-Store Loyalty Card

It's one loyalty card to rule them all.<p>Amex and a group of retailers have launched the first loyalty card in the U.S. that can rack up points at multiple stores. That means no more fumbling with key chains or hunting for membership cards in your wallet.<p>Called "Plenti," the program will launch later …

Rite Aid

One loyalty card may be all you need in the future

NEW YORK (MarketWatch) -- Tired of toting around a fistful of loyalty cards? You may not have to soon.<p>Macy’s Inc. M, -2.22% , Rite Aid Corp. RAD, …

Customer Journey Mapping – The Right Steps…

Customer Experience is much bigger than Customer Service. The experience a customer gets doesn’t just come from the service they receive. Their …

Maintaining the customer experience

Stinting on customer service is a common and sometimes costly response to tough economic times. By managing the customer experience more rigorously, …

Re-imagining The Entire Customer Experience In Financial Services

In an increasingly commoditized and competitive marketplace, financial institutions are battling to stay top of mind and be the primary financial …

3 Behaviors That Drive Successful Salespeople

Most people consider selling to be an art rather than a science: some people have it and some people don’t. But this leaves a lot of uncertainty in what is often a company’s most profitable department, and it makes managing a high-functioning sales force notoriously difficult. The prevailing …

The Black Speedo Blog

Caller ID & Phone Number Search

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Seven cruise journeys that evoke a lost era

Giant floating cities complete with endless buffets, kids clubs and climbing walls? Who needs them? Take to the water in style in homage to a bygone era.<p><b>Glide down the Nile on a Belle Époque steamer</b><p>Forget about crowded bus tours, the best way to see Egypt’s archaeological treasures is by boat – …