Janet Chan

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3 Reasons Global Firms Should Keep Investing in India

A major debate has unfolded around India’s economic prospects. On the one hand, you have Prime Minister Modi declaring at the 2018 World Economic Forum that India’s economy, already the fifth largest in the world, will double, to $5 trillion, by 2025. On the other hand, you have the media pointing …

India

The Chairman of Ryohin Keikaku on Charting Muji’s Global Expansion

John Enos<p>When executives at Seiyu, a subsidiary of the Japanese retail company Saison Group, launched Mujirushi Ryohin (Muji) as a proprietary line of housewares, food, and apparel, in 1980, the idea was to manufacture and sell beautiful, inexpensive products—without decoration or excessive …

Profit

Thinking About Design Thinking

I had a great morning convo with my Automattic Design colleague Mike Shelton that took me down the rabbit hole of successive Google image searches …

Why a Gen-X CEO Hired a Millennial to Help Him Keep a Learning Mindset

At age 41, I am where I want to be in my career: running my own sales-training business, with enough clients lined up that I can probably live comfortably for the next several years. But I’m in trouble. Every Gen Xer is.<p>Younger generations are quickly taking over the workforce. They’re also …

Learning

How Design Thinking Influences Business Building | Inc.com

Design thinking has evolved as an extremely effective method to not only identify and address customer challenges, but to really impact the overall design of your business. At its core, the methodology focuses on solving complex problems, and when effectively applied to business it can dramatically …

Design

All Management Is Change Management

Change management is having its moment. There’s no shortage of articles, books, and talks on the subject. But many of these indicate that change management is some occult subspecialty of management, something that’s distinct from “managing” itself. This is curious given that, when you think about …

Management

Leaders Aren’t Great at Judging How Inclusive They Are

Many organizations today are making concerted efforts to become not only more demographically diverse but also more inclusive and welcoming of difference. The latter is much harder to measure than the former. It’s not that hard to count the percentage of women or people of color in your …

The Workplace
Innovation

Lessons from Yelp’s Empirical Approach to Diversity

Beginning in 2013, a handful of tech companies (including Yelp, where some of us work, Google, LinkedIn, and Facebook) began to research and release data on the diversity of their workforces. The numbers were grim. For instance, in 2014 only 10% of Yelp’s engineers were female. Seven percent of …

Human Resources

5 Ways to Help Employees Keep Up with Digital Transformation

The consumer packaged goods (CPG) landscape is in the midst of a significant shake-up. Coca-Cola recently reshuffled its leadership team to focus on growth, innovation, and digital. Unilever has acquired Dollar Shave Club, a young startup, for $1 billion in a move to introduce a new model of …

Innovation