Jana Valcke

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IBM Watson launches global consulting unit for internet of things

IBM has launched its first global consulting practice for the internet of things (IoT), a part of its major artificial intelligence investment Watson.<p>…

Internet of Things

The role of design in the Internet of Things

Defining the role of design in 2016 is a nightmare. When someone calls themself a ‘designer’ they could mean they design the interface of ecommerce …

Connecting The Physical And Digital Experience | Articles | Chief Digital Officer

As the digital world was growing against the physical, marketing budgets in both big and small companies began to be split between the two. The …

Customer Experience

Using big data analytics to win back customer confidence

Once the ‘relevance’ and ‘confidence’ fences have been mended and an enterprise-wide digital transformation strategy embedded, banks can get back to …


How Pricing Bots Could Form Cartels and Make Things More Expensive

How competitive is our market economy? Not as much as it ought to be. And the growth of big data threatens to make things even worse. Antitrust regulators already struggle to keep markets competitive. How will they fare in a world where intelligent pricing algorithms subtly collude with one another?<p>…

Artificial Intelligence