James N

613 Flips | 3 Magazines | 148 Likes | 10 Following | 8 Followers | @JamesEcoStratus | ServiceNow & ITSM Consultant

This Study of 31 Million Employees Will Forever Change Your Approach to Hiring and Retention

Developing robust plans to attract and retain talent is a crucial leadership role. In case you needed more incentive, check out this shocking data.<p>Gallup's latest State of the American Workplace report is eye-opening, to say the least, if you care about hiring and retaining star talent. The …

Employee Engagement

How to Focus on What’s Important, Not Just What’s Urgent

Do you get to the end of the day and feel that you’ve met your most pressing deadlines but haven’t accomplished anything that’s fundamentally important? You’re hardly alone. In a series of studies recently published in the Journal of Consumer Research, people typically chose to complete tasks that …

Time Management

4 Signs an Executive Isn’t Ready for Coaching

The stigma of asking for or being assigned an executive coach is vanishing quickly. The growth of the industry tells us so. In the U.S. alone, $1 billion was spent on business, personal and relationship coaches last year, according to IbisWorld, up about 20% from five years earlier. And the number …

Leadership

15 Books Every First-Time Manager Should Read

Just got promoted to your first leadership role? Here's what you need to read now.<p>What's social media good for? That might be a hotly debated topic at the moment, but one thing's for sure -- your online friends and followers are certainly a great place to turn if you need book recommendations.<p>Just …

15books

Read These 5 Books If You Want to Be Happy (They're Backed by Science)

Books hold the secrets to most of life's questions. You can read about love, history, social issues, and more, broadening your worldview and learning …

Starbucks Founder Says This Is the Most Undervalued Characteristic of Leadership (Most Struggle With It)

There are a lot of lessons to learn from Howard Schultz, but none more important than this.<p>There are many entrepreneurial and leadership success stories in the world--but there may be none better than Starbucks and Howard Schultz.<p>The company's original founders created a coffee company in the …

Howard Schultz

Whiteboard Session: The 3 Myths of Collaboration

Whiteboards

How to Tell If a Company’s Culture Is Right for You

Congratulations, you got the job! Now you have to decide whether to take it. You’ve done your research and know the ins and outs of the company’s public profile, but how can you assess cultural fit — and if you’d actually be happy working there? Should you reach out to former employees? Or ask to …

Employment

4 Ways to Get Honest, Critical Feedback from Your Employees

I recently observed a town hall meeting where a new leader had just been promoted to run his division. In his introductory remarks, many – including me – were struck by his declaration, “One of the things you’ll find is that I’m very self-aware and open to feedback.” Even from the side of the room, …

Emotional Intelligence

Deliver a Strategy That Works by Managing Culture and Communication

Organizational culture is complex, and it can play a powerful — and sometimes destructive — role that is too often overlooked when new strategies are devised and launched.In a new global survey by the Economist Intelligence Unit (EIU), the most frequently cited barrier to implementing strategy was …

Smart Leaders Focus on Execution First and Strategy Second

“We found the perfect strategy” ranks with “And they lived happily ever after” as a perpetual myth. A strategy is never excellent in and of itself; it is shaped, enhanced, or limited by implementation. Top leaders can provide the framework and tools for a team, but the game is won on the playing …

Management

What Mentors Wish Their Mentees Knew

The mentor-mentee relationship is a tango between a more senior person and a junior one. Just as in dance, coordination and orchestration between parties is necessary for grace and success. And while we and others have written about what makes the ideal mentor, comparatively less attention has been …

Self-improvement

Is Execution Where Good Strategies Go to Die?

Execution is an odd word. On the one hand, it means “the carrying out of a plan or course of action.” On the other, it means, “the carrying out of a death sentence.” When leaders “execute a strategy,” they usually mean the former — putting an idea into action. But those efforts all too often end up …

Management

How to Stay Focused If You’re Assigned to Multiple Projects at Once

Few people today have the luxury of working on a single project at a time; most of us are juggling the demands of many teams at once. In theory, this system of “multiteaming” offers a number of upsides: You can deploy your expertise exactly where and when it’s most needed, share your knowledge …

The One Quality That All Successful People Have

And it may surprise you<p>When speaking at events, I often start out with some audience interaction. I do this by asking the audience what do they think is the number one indicator that people will be successful.<p>I always get some great answers such as drive, intelligence, self-confidence, …

personaldevelopment

What's Your Point? 3 Rules For Communicating With Executives

Getting to the point is a promotable skill -- learn how to master it so you can rise up.<p>When you're a young, rising star you have to work with people who are older, different, and more experienced than you. How do you conduct yourself in a room with the people who can (and will) either fast-track …

Leadership

Swamped With Work? Try the DDAD Formula to Get Things Done

When it comes to productivity, sometimes less is more.<p>If you constantly find yourself wrestling with a to-do list that's longer than the Pan-American Highway (and who doesn't), then this post is for you.<p>Productivity experts give all sorts of tips, techniques, and hacks to get more stuff done, and …

Time Management

10 Simple Questions The Most Exceptional Leaders Ask Themselves (To Discover Their Values)

Values make and break leaders.<p>Each leader is unique. I've worked for and been inspired by a wide-range of leaders--some of whom were silent and led by example. Others who, through their display of confidence, put others at ease. And some who embraced their authoritarian values, ran a tight ship, …

Framing

Steve Jobs Once Gave Some Brilliant Management Advice on Hiring Top People. Here It Is in 2 Sentences

Every boss in a hiring role should appreciate this simple yet profound advice from the former head of Apple.<p>Steve Jobs may have had an enormous ego as the head of Apple, but he understood his place in the information age when he famously quipped,<p>It doesn't make sense to hire smart people and tell …

Leadership

To Build Connection on Your Team, Skip Icebreakers and Talk About Photography

Imagine looking at a photo of a single shoe on the sidewalk, or two people embracing, or a person walking alone into a cemetery. All these images instantly ignite emotions and associations — without a written or spoken word. And because the reaction is physiological, it happens in seconds.<p>As a …

18 Hard Things to Do If You Want to Be a Successful Leader

Everyone can rise above their circumstances and achieve success if they are dedicated about what they do.<p>Nobody ever said that being a leader would be easy. If you've taken more than a couple of steps down the path, you know that leadership comes with challenges and complications at every …

Leadership

The Ultimate Beginner's Guide to Bullet Journaling

Staying organized seems easy from afar. Write a daily to-do list, use a calendar, don't take notes on random scraps of paper: these suggestions sound …

Productivity

3 reasons why top-down approach to product strategy is a bad idea

Many of the tech companies I’ve worked for have employed a top-down approach to product strategy. This typically entails a small number of leaders within the organization — usually from the C-suite — dictating the entire product roadmap.<p>While a top-down approach is definitely better than no plan at …

10 Things Great Leaders Do to Handle a Disaster

Crisis will test any leader. Here's how the best get through it.<p>When disaster strikes -- be it a deadly hurricane or a massive cyber-hack -- great business leaders respond rather than react.<p>The difference is subtle but significant. A reaction is a reflex; a response is a procedure.<p>And the best …

Customer Service

Secrets of successful change implementation

What do successful implementers of change initiatives do differently from other companies? Our survey of more than 2,000 executives yields actionable …

Management

Introverts make great leaders—but lack confidence in their capabilities

Introverts often don’t think they will enjoy leadership roles and so are less likely to go for the top job, new research finds. In fact, introverts in our study thought they would be worried and distressed in leadership situations.<p>Whether or not someone is an introvert is usually measured by how …

Psychology

How to Become a Game-Changing Leader

In recent years, we have come to believe that it is increasingly important for business leaders to learn how to build companies that are …

The Key to Campbell Soup’s Turnaround? Civility.

Based on our combined experience and research – Doug as the former CEO of Campbell Soup Company and Christine as professor who has researched leadership for 20 years – we’ve observed that the best way to truly win the hearts and minds of people, and generate huge returns for your organization and …

Leadership

What Science Says About Identifying High-Potential Employees

How inclusive or exclusive should organizations be when developing their employees’ talents? In a world of unlimited resources, organizations would surely invest in everyone. After all, as Henry Ford is credited as saying, “the only thing worse than training your employees and having them leave is …

9 Stressful Things You Need to Stop Tolerating--if You Want to Be Successful

Don't tolerate anything that stresses you or gets in the way of your success.<p>There are many things that can stress us out, especially when we want to create our own success stories.<p>Unfortunately, most of us end up tolerating some of our own bad habits, even though they cause much of the stress we …

Self-improvement