Behold the beauty aisle; prepare to put on your war paint. Once invulnerable to promotions, price cuts and similar commodity-moving tactics, the beauty category — specifically higher-priced, prestige —
America is facing a 'retail refugee crisis' as thousands of stores shut down and millions of people become the 'blacksmiths
Retail is the largest employer in the US, employing an estimated 4.6 million people in full- or part-time jobs. But estimates also say that the sector has shed more than 89,000 jobs in general merchandise
Goodhart’s Law, as phrased by Mary Strathern: “When a measure becomes a target, it ceases to be a good measure.” Honored more in the breach than the observance, alas. Our algorithmic world has turned many
The connected life is not necessarily the good life. Too often, it seems like we are squandering our time checking devices, losing touch with fellow humans and cultivating bad habits in the pursuit of
Macy's recently revealed plans to shut down 100 stores. In July, Sears said it's shuttering 43 US stores, in addition to the 265 closings it announced in early 2017. JCPenney released a list of 138 stores
Accenture suggests that the core of retail strategy is a 720-degree view of customers — reaching digital natives with rapid focus shift, high expectations, and growing demand for personalization and perks.
Chatbots – automated bots that let you interact with a service or brand via messaging apps or SMS – haven’t yet become breakout hits, as a group. But that hasn’t stopped investors from pouring in $8 million
Ten years ago, you would have had an impossible time finding high-end cosmetics outside of a department store, let alone on sale. Now, facing assault from both fellow brick-and-mortars as well as online-retailers,
Old dogs can always learn new tricks, provided they are smart enough and have the right tools. Founded in 1962 — a generation or so before ecommerce giants like Amazon — Walmart has 11,700 stores and million
To cut down on counterfeiting Amazon and Nike have partnered to help the apparel maker sell its shoes on the e-commerce giant’s website as a way to curb counterfeiting, according to Bloomberg. The deal
A company that made its name helping small businesses with email is staking its future on the “small business” part of that proposition. MailChimp did not start out as an enterprise obviously destined
“Coffee-shopping” is a trend in China that’s disrupting the traditional brick and mortar retail experience. When customers are coffee-shopping, they peruse in-stock items on a tablet, rather than on the
The top startup accelerators have a history of seeing the future in ideas that sounded silly at the time. After all, who would have foreseen billion-dollar businesses based on renting your air mattress
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Fragile ecosystems poorly suited to a changing world. The overall American economy is in reasonably healthy shape right now, but there’s one area of the economy that’s struggling: regional shopping malls.