JY Kwak

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The 29 rules of social media – and which ones to break

<i>This post originally appeared on the Buffer Blog.</i><p>How did you end up learning the unwritten rules for social media etiquette?<p>For me, it was a lot of watching and waiting, a bit of experimenting, and tons of trial and error. When I first started out on social media, I had just the most basic rules …

16 Entrepreneurial Books Successful CEOs Swear By

Browse through the business section at your local bookstore or favorite e-commerce site, and you’re sure to become inundated with a variety of …

Small Business

20 Tools to Run a Small Business

A small business owner assumes many functions — marketing, sales, human resources, information technology, and research and development. Fortunately, …

IT

How InsideSales.com Raised $140 Million Without Ceding Control | Inc.com

InsideSales.com founder and CEO Dave Elkington and his wife worked graveyard shifts in 2004 and 2005 for a cleaning service. They vacuumed a doctor's office, prepping it for the next day's visitors, all in the name of spare cash for their scrappy startup. At the time, their only outside funding was …

Venture Capital

Seven startup metrics all entrepreneurs must track

Do you know what your numbers are telling you about your sales, customer retention and cash flow?<p>Not spending enough time gauging your business's progress can be just as harmful as wasting your time with needless emails or Excel sheets. You may be so focused on getting your business to the next …

Small Business