Ivan Skobe

14 Flips | 2 Magazines | 3 Likes | 1 Following | @IvanSkobe1lq8 | Keeping fit in Toowoomba Australia

The Four Secrets Of Achieving Customer Satisfaction

What does a satisfied [but not necessarily fully engaged or loyal] customer look like? She thinks your business offers a reasonable solution and delivers it well. <i>If asked</i>, she’ll say nice things about you. But although she may have some warm feelings for your business, she’s not yet an advocate for …

Customer Experience

I Emailed Jeff Bezos and Actually Got a Response. Here's Why It's an Astonishing Lesson in Customer Service

Amazon is the gold standard for customer service, which could be its biggest secret to success.<p>Having heard that Jeff Bezos skims his personal email daily for customer complaints, I thought, why not drop Jeffrey a line? Annoyed by random charges in my Amazon Author account, I wrote him at …

Customer Service

19 online AI education classes that you can take right now

AI is the way of the future. And you can teach yourself how to master this incredible new technology from some of the top schools around the globe. …

Artificial Intelligence

10 Steps To Avoid Giving Up - Altucher Confidential

I would learn their games and play them on the sidewalk and we would bet nickels and dimes and laugh and listen to the music coming out of an open …

Wu-Tang Clan

If You're Too Busy for These 5 Things, Your Life Is More Off Course Than You Think | Inc.com

Despite turbulence and other conditions keeping airplanes off course <i>90 percent</i> of flight time, most flights arrive in the correct destination at the intended time.<p>The reason for this phenomenon is quite simple -- through air traffic control and the inertial guidance system, pilots are constantly …

Self-improvement

Do Entrepreneurs Need a Strategy?

As a start-up, RapidSOS was an easy sell: It would bring 911 calls into the smartphone age. Emergency-response systems had evolved in a premobile era, which meant that few of them could accurately identify the location of callers who were using mobile phones, compromising response times and medical …

Ultimate Workout Plan to Get Buff Quickly

The quickest way to quickly pack on muscle is by using basic weightlifting movements that work the major muscle groups. Forget about doing triceps …

Here Are All the Documents You Need to Hire Like Google (Absolutely Free) | Inc.com

Google is famous for its its use of analytics, and this love of data extends far beyond just testing 41 shades of blue for search results. It also includes a rigorous examination of what really works when it comes to HR, and what's mere urban legend.<p>That's led to all sorts of useful insights, from …

Employment

Five Ways The Wrong Job Can Hurt Your Career

Dear Liz,<p>It took me four months to realize that I took the wrong job.<p>I was in denial, I guess. Now it’s obvious.<p>This is the worst working atmosphere …

Career Development

Amid hostile takeover bid, Savanna courted by other potential buyers

While it faces a hostile takeover bid, Calgary-based Savanna Energy Services Corp. said it has been courted by other potential bidders and will …

Energy

Exactly when you should quit stressing over the details

You've probably heard the productivity adage that "done is better than perfect," which certainly sounds more appealing than "the devil is in the …

Productivity

How to Manage Managers

When you’re managing managers, your responsibilities are two-fold: you need to make sure they’re producing good work (as with any employee) and that they’re effectively supporting their teams. You might know how to do the former, but how do you do the latter? Do you need to provide training? …

A Portrait of the Supply Chain Manager

Who is today’s supply chain manager, and, how did he - or she - get to where they are in their career? These are some of the questions answered by …

How to Exercise Your Brain for Better Thinking Skills

Not so very long ago, scientists and doctors believed that the number of neurons, cells, and pathways that were present in our brains at birth were …