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Using This 1 Word Is the Single Most Powerful Way for Leaders to Be Instantly Likable, According to Neuroscience

Using This 1 Word Is the Single Most Powerful Way for Leaders to Be Instantly Likable, According to Neuroscience

Inc Magazine - By Carmine Gallo

Southwest Airlines took out a full-page newspaper ad to honor the late company founder, Herb Kelleher, who passed away in January. The first line of text read as follows: Kelleher was credited for turning a company into a family, and family members know each other by their first names. Understand …

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