Humberto Vieites

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Build Digital Workplaces Fit for the Future

That’s rather a tall order isn’t it? Building a digital workplace fit for a future that is unknown to us -- and possibly even unknowable given the …

Digital Community is Key to Your Brand

Whether it's your local burrito shop or GoPro, nurturing a community of active users can accelerate the brand development and spread the word over …

Few Organizations Have Strong Internal Search Capabilities

Why is it so easy to find virtually any information you need with a quick search online and so difficult to find what you need on internal networks? …

Why Businesses Need a Social Response Protocol

Online feedback is instant. Every customer has the internet in their pocket, and they are quick to broadcast corporate missteps, especially when it …

Are You Ready for A World Gone Social?

Today’s leaders can learn a lot from a turtle. Yertle, that is.<p>If you’ve never read the Dr. Seuss story, here’s the gist: Yertle, a power hungry …

Measuring Community Success: More Than Just ROI

Social leaders ready to take the next step in their community journey now have access to a new assessment tool to help them evaluate their …

ROI Is the Wrong Tool to Justify Social Investments

Social media and social networking have become core business tools in the business world. Every major brand has some level of social media account or …

B2B Buyers Need Great Content, Not Fireworks

From a host of breathless blog posts and enraptured articles, we all know what a B2C customer experience is supposed to look like: the customer …

The Continued Decline of the Homepage

Google is your new homepage. Every page you have is a homepage for someone. We must think beyond the traditional homepage.<p>“The value of the homepage …

Measuring the ROI of a Workflow Platform (free download)

Realize the value of automating everyday business processes quickly and easily.<p>If you are getting bogged down by everyday processes like expense …

What to Do When Yammer Adoption Stalls

Plenty of companies have early success with Yammer. And then it stalls. Or they hit growing pains and the early enthusiasm wanes.<p>This scenario can …

Intranet Search: Where Documents Go to Die or KM Enabler?

Whether your intranet team is or isn't responsible might depend on which of the three scenarios your intranet falls into:<p>A search capability is baked …

AdWords

3 Things to Consider When Migrating to a New Portal

Moving your website to a new portal is comparable to moving into a new home. It takes a lot of time, planning, effort — and always proves harder than …

News Bites: Predictions, Milestones, Algorithms and Communities

The latest in surveying, partnering, rebranding, collaborating, expanding, shopping and offering from the Golden City, Silicon Valley North, the …

What Industry Leaders Are Doing With Their Data

Data can be your secret weapon, but using it effectively is much more about processes and people than about tools.<p>When Netflix invested in producing …

The W. Chan Kim & Renée Mauborgne Blog

October 3, 2017<p>Retailers are focused on competing instead of creating.<p>September 26, 2017<p>Why nondisruptive creation is as important as disruption in …

Business School

Find Your WorkType, Courtesy of Jive

“How the heck did I get stuck in this role?”<p>Admit it, you’ve probably run out of a meeting and into your cube, hidden your face in your hands and …

The Next Phase of Collaboration: Getting the Job Done

While many companies struggle to adopt social business practices, others have found ways to generate real business results through collaboration.<p>The …

Jive's Social Biz Software: You, Me, Community

Collaboration software in the enterprise is a “must have." And many of the big software and service providers have integrated social workplace tools …

How to Make Boomers, Millennials and Everyone Else Get Along

There are a lot of stereotypes about today's workplaces, including the unsubstantiated notion that you have to be in your 20s to understand today's …