Robyn Cameron

14 Flips | 1 Magazine | @Hrooki | Keep up with Robyn Cameron on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Robyn Cameron”

Forms are the worst and they need to go away

<i>Note: I am an employee of the Government of Canada, but this post represents my personal views only, and not those of my employer. Definitely not.</i><p>Ah, …

The scope trope

<i>Note: While I am an employee of the Government of Canada, this is not an official publication of the Government of Canada. It’s just my personal</i> …

Putting the “public” in public servant

Public servants can play a valuable role in our communities, explaining, communicating and putting a human face on the workings of government.<p>Working …

Municipal Government

Rethinking Digital Government: What It Really Means to Put Users First

Keep Calm and Hack the Government<p>At its most fundamental, government does two things: governs (policies, rules, laws) and delivers services …

eGovernment

GCcollab Account

Canada's Premier UX Event, eh?

We’re thrilled to add the NY-based researcher to our 2018 lineup<p>The renowned author is on deck for the ninth edition of CanUX<p>LLoyds service design …

User Research When You Can’t Talk to Your Users

It’s not breaking news to say that the core of UX, in a vacuum, is talking to your users to gather insights and then applying that information to …

UX Design

A Closer Look At Personas: A Guide To Developing The Right Ones (Part 2)

1. Identify Your Users<p>Before you can learn from people, you need to decide whom to learn from. You could create a screener based on demographics and …

The Art of Gaining Customer Empathy

To understand the people we are designing for, we must gain empathy for who they are and what is important to them. I recently attended a workshop by …

The necessary rise of emotional design

One of the best bits of future gazing I’ve read in the last six months was Jason Calacanis’ proposal that Airpods are Apple’s Best Product Since the …

What is Service Design?

The what not the how of Service Design

When it comes to Service Design as a discipline (with a capital S and D) it seems, on some occasions, we have become obsessed with the tools and …

3 Simple Ways to Give Yourself the Space to Be More Creative

Disconnect, set boundaries, focus on process.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Digital, social and mobile proliferation have expanded the potential for creators like never before. For very little comparative investment, musicians can do live performances for online …