Much like consumers, marketers aren’t immune to chasing after must-have fads and trends. Chatbots — a shiny object du jour within the industry — make a strong case for this. Thus far, however, interest
Customer support is one the most resource-intensive departments in a company. Staff spend their day answering queries, on the telephone with customers, communicating with other departments, and much more.
Emerging technology is constantly changing how businesses market their products and services, which means that companies must remain adaptable to stay competitive. Chatbots — computer-generated programs