Heimihenderson

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Nation of shoplifters: the rise of supermarket self-checkout scams

You’re not a thief, are you? Perish the thought. But when it comes to self-checkout tills anyone can make a ‘mistake’<p>A couple of Tuesdays ago, after a difficult day at work, a thing that happens to me more often than I’d usually care to admit happened once again. At a supermarket self-checkout …

eCommerce

The top safety mistakes we make when we fly, according to pilots and flight attendants

While the chances of being involved in a flight-related accident are low, these experts say it pays to listen to and follow the safety rules on every flight.<p>I've always been an anxious flyer, yet when on a plane, I tend to pay little if any attention to the pre-takeoff emergency demonstration, and …

Demonstration

Beard grooming tips: how to grow, style and maintain your beard

A beard is not just a facial hair style, it’s an event. From the Milibeard to Jeremy Paxman-gate, the mere hint of a famous person growing a beard can set the internet alight and leave a slew of hashtags and comment pieces in its wake.<p>But it's not only celebs and politicians on the receiving end of …

'We saw the Nazis as human beings': the complicated truth about life in occupied Guernsey

A nightmarish image: Nazi officers calmly patrolling a British street. It’s a sight familiar from dystopian sci-fi, most recently the TV series SS-GB. But in the Channel Islands it was a daily reality for almost five years.<p>A new film, The Guernsey Literary and Potato Peel Pie Society, explores this …

Is it time to update airplane evacuation tests?

Thankfully, in recent years we’ve often seen everyone onboard airline flights safely escape serious accidents. From Capt. Sully Sullenberger’s US Airways Flight 1549 “Miracle on the Hudson” in New York City in 2009 to an uncontained engine failure on American Airlines Flight 383 in Chicago in 2016, …

Aviation

Suzanne Boda leads operations of the biggest airline at Los Angeles International Airport

<b>The gig:</b> Suzanne Boda, 57, is American Airlines' senior vice president for Los Angeles. That means the buck stops with her when it comes to the airline's day-to-day operations at Los Angeles International Airport, as well as all local government relations and community outreach. She was named to …

Another tale of woe from flying Delta

<b>Dear John: I just read a piece you did on Delta Airlines.</b><p><b>We also just went through something similar with Delta.</b><p><b>Just one month before we were to</b> …

Why I hate phone calls

Phone calls are for serious, important things and I had nothing meaningful to say at 13, at 18, even at 25<p>My earliest memory of speaking on the telephone is calling my mum at the shop where she worked. I remember searching for the notepad she’d written the number on. It was only for emergencies, …

Hung Up

Debate over NME’s heyday

Readers respond to the closing of Britain’s most iconic music weekly<p>In this age of instant access to information, it is difficult to appreciate how important the NME in its heyday was in introducing “generations of suburban teenagers” to the cultural hinterland around the music that it covered …

Washington D.C.

A letter to... my sister, the hoarder

You died over a year ago. You left two flats full of clutter. It took nine months to clear them and we still have bags and boxes to sort through.<p>I’m not sure when and why you started hoarding. Everyone says you had a very good eye – for paintings, for objects, for fashion. Is there really a faulty …

Hoarding

Do restaurants really make staff pay when customers do a runner?

The waiter tells a believable, if outrageous story, and the restaurant chain vehemently denies it. What is the truth?<p>The waiter at the airport restaurant appeared relieved when I finally found him after pacing around to pay the bill last weekend. “I thought you’d done a runner,” he said. What, …

Customers

‘Part of the family’: the strangers brought together by sharing a home

From connecting with refugees to providing company, this is what living together looks like<p><b>Andy Marsland lives with George Oprișanu in Heywood, Greater Manchester</b><p>Andy, 67, had lived alone for 14 years before George moved in last August; he had become ever more isolated following his divorce 20 …

Lloyds Bank

Michael Caine: ‘What ruined the 60s was drugs’

Now 84, Michael Caine has appeared in 127 films, including <i>Zulu</i>, <i>Alfie</i> and <i>The Italian Job,</i> and been Oscar-nominated six times, winning twice. Caine is the narrator, co-producer and star of new documentary film <i>My Generation,</i> about his journey through 1960s London.<p><b>What inspired you to make My</b> …

Korean War

Is it still worth trying to come to America as an asylum seeker? I'm not sure

Don’t come here. If you are afraid for your life and you have no place to go, don’t pick this country. It is not safe for you here any more.<p>If you try to cross our borders, people in military uniform called border patrol agents, will arrest you, throw you in a freezing cage and subject you to all …

Immigration

What to Do If You're Caught in the Path of an Avalanche

And preventative measures you can take before heading out into snowy terrain.<p>It's only the beginning of March, but this year has already seen an …

Inside the intensive, two-month training all Delta flight attendants must attend that's harder to get into than Harvard

Delta Air Lines flight attendant is perhaps one of the most competitive jobs out there.<p>On Glassdoor, employees rate Delta Air Lines 4.3 out of 5 stars, citing pros like great perks and benefits, a professional and friendly environment, and flexibility.<p>Danny Elkins, who's been a flight attendant …

Flying

Pink Floyd's 'Dark Side of the Moon': 10 Things You Didn't Know

There are hit albums, and then there's <i>Dark Side of the Moon</i>. Pink Floyd's eternally popular song cycle has sold more than 15 million copies in the …

Indie Music

Airlines are starting to price their seats based on your personal information – but is it legal?

Imagine if airlines behaved like stallholders at a flea market, pricing their stock according to the characteristics of the customer stood before them; higher for those wearing a pin-striped suit, holding a wad of cash and far too keen on a sale, lower for anyone counting the pennies and in need of …

Liam Gallagher compares Noel and wife to Fred and Rosemary West

Liam Gallagher has compared his brother Noel, and Noel’s wife Sara MacDonald, to the serial killers Fred and Rosemary West in an extraordinary – even by his standards – Twitter rant.<p>Liam blamed MacDonald, Noel’s second wife, who he married in 2011, for breaking up Oasis, writing: “She’s the reason …

Liam Gallagher

A distraction? Far from it – your smartphone is your best friend

Have those psychologists who criticise mobile phone use ever had to IMDb the plot of Tango & Cash to save a friendship?<p>Whether you’re someone who keeps yours on the table during dinners with friends, or one who gets offended at new-message-checking between courses, there’s no denying that mobile …

Fanfiction

Pension doctor: should I ditch my gold-plated pension for life?

Who doesn't dream of retiring early? Since 2015, reforms dubbed the "pension freedoms" have made it far easier to withdraw sums from private pension savings, as long as you're aged 55 or over.<p>The trick, of course, is making the pot of cash last for what could be a 30-year or even 40-year …

Derek 'Fish' Dick: 'I'd have to get seven million streams on Spotify to buy myself a pint'

Fish, real name Derek Dick, found fame joining Marillion in 1981 as lead singer/song writer.<p>Their 1985 album <i>Misplaced Childhood</i> was No.1 in the UK albums chart and they had 11 Top 40 hits in the UK singles chart.<p>He left the band in 1988 to start a solo career, his debut album <i>Vigil in a Wilderness</i> …

The words we use matter – just ask a teenager

From sexual politics to actual politics, language is changing fast and dividing us not only by generation but also by education. It’s easy to trip up, even if you mean well<p>It had to happen, I suppose, in this era of self-identification. Lately, I have come to identify as the Duke of Edinburgh, a …

Feminism

10cc: how we made I'm Not in Love

‘The drummer said it was crap and we were just about to scrap the whole thing. Then I heard the studio’s secretary singing it – and the window-cleaner whistling it’<p><b>Eric Stewart, singer-songwriter, keyboard</b><p>I met this gorgeous girl called Gloria at Halifax town hall. I was 18. She was 16. Three years …

Hung Up

20 influential albums that turn 20 in 2018

They're hitting the big 2-0<p>Hoo, boy, makes you think tough, doesn’t it? Have two decades <i>really</i> passed since these massive records were released unto …

An architect who's helped design more than 60 airports around the world explains why America's are so terrible

In spite of our many complaints about the state of air travel in the US, Americans are flying more than ever. As a result, our airports are bursting at the seams with business travelers and holiday goers.<p>The nation's runways are overwhelmed by the number of planes that need to take off and land …

Hong Kong

20 Things You Never Knew About Johnny Cash

<i>To honour the memory of the Man In Black, born on 26 February 1932, we present a collection of 20 things you never knew about Johnny Cash, one of the</i> …

A frequent flier reveals the 2 words that will always get you an upgrade to first class

British expat and New York Times best-selling author Tilly Bagshawe knows a thing or two about flying.<p>She told Bloomberg that she typically flies about 100,000 miles a year and has often managed to get herself bumped up from economy class without paying by deploying a two-word strategy.<p>Even when …

Profit

How to Fly the Best First-Class Seats, Cheaper Than Economy

Airline industry experts have been proclaiming the death of first class for years. While some airlines have done away with it altogether, others are …

Abu Dhabi

The real reason why most plane seats are blue – and other curious facts about plane cabins

Ever wonder why nearly all planes have blue seats? You've probably never noticed. Or why brand new models are still equipped with ash trays when it's illegal to smoke on board these days? Well wonder no more. Here we unpack some of lesser-known facts behind the design of an aircraft cabin.<p>Why seats …