Heath Christiansen

106 Flips | 1 Magazine | 26 Likes | 1 Following | 3 Followers | @HeathChrist4a52 | Keep up with Heath Christiansen on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Heath Christiansen”

How Direct-to-Consumer Brands Are Tearing Down and Rebuilding the Marketing Scene

A recent report released by the Interactive Advertising Bureau (IAB) has marketers on edge. It breaks down the successful digital business strategies …

Warby Parker

FN Investigates: Why the Future of Retail Rests Squarely on Direct-to-Consumer

Following an acclaimed fall 2013 debut, Sarah Flint’s eponymous footwear label — a favorite of A-listers Meghan Markle, Heidi Klum and Blake Lively — …

Why You Won’t Stop Getting Junk Mail

Some chains—and even online startups—have learned they risk losing business without a steady flow of weekly circulars to nudge shoppers<p>By<p>Sarah Nassauer<p>Sarah Nassauer<p>The Wall Street Journal<p>Biography<p>@sarahnassauer<p>sarahnassauer<p>Sarah.Nassauer@wsj.com<p>One old-school retailing trick has survived the …

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August Access, an in-home delivery service first tested with Walmart, opens to all retailers

August Home, the smart lock startup that was acquired by lock giant Assa Abloy in October last year, is stepping up its delivery game. At CES today, the company announced a service it’s calling August Access, where retailers can work with August and its partner Deliv to open your front door and …

Retail workers feel disruption from shifting shopper habits

NEW YORK (AP) — With new options and conveniences, there's never been a better time for shoppers. As for workers ... well, not always.The retail …

Customer Service

7 Conversion Killers That Are Driving Your Customers Away

Website traffic doesn't matter if your visitors don't become customers. Find out how to get them to convert.<p>Do you know that 69 percent of online shoppers abandon their shopping carts mid-way before completing a purchase? As an ecommerce business owner, you know the amount of effort it takes to …

Walmart Is Testing Completely Getting Rid of Cashiers

Walmart recently changed its official name, now they’re changing how stores are run, too.<p>Walmart is reportedly testing out a new personal shopping …

McDonald's Just Did Something No Big Brand Should Ever Do (and Rivals Couldn't Stop Laughing)

Beware the public faux pas.<p><i>Absurdly Driven</i> <i>looks at the world of business with a skeptical eye and a firmly rooted tongue in cheek.</i><p>Everyone makes mistakes.<p>One trick of management, however, is to limit the kinds of mistakes some employees can make.<p>Yet still mistakes happen. Sometimes, big ones.<p>Who …

Even experts can't agree on what companies need to do to survive the retail apocalypse

It's a difficult time for retailers. As companies close stores and file for bankruptcy, many are wondering what they need to do to survive. The answer is unclear, even to the experts they're hiring to modernize their business models and strategies.<p>Business Insider spoke to the founders of two …

Is E-Commerce Really Crushing Brick-And-Mortar Sales?

Some big sectors are still resisting.<p>There is one sector in retail that is seriously booming: E-commerce sales in the third quarter jumped 15.5% from …

How Oprah’s Podcast Sold All Its 2017 Advertising Slots in Just 24 Hours

Oprah Winfrey, a multihyphenate media personality who needs no introduction, has blessed the podcast world with her presence, and advertisers have …

Instagram on track to top Snapchat's new user sign ups

<i>This story was delivered to BI Intelligence "Digital Media Briefing" subscribers. To learn more and subscribe, please click here.</i><p>Snapchat has signed up more US users for its app than its rival Instagram has since the beginning of the year, though its leadership on this front may end soon, according …

T-Mobile Takes Another Shot at Verizon, AT&T

The No. 3 wireless carrier has made a move that may not be what it seems.<p><b>T-Mobile</b> (NASDAQ:TMUS) CEO John Legere seems to enjoy trolling his rivals at</b> …

T-Mobile

A Foolish Take: The most productive fast-food chains in America

Chick-fil-A and Whataburger are crushing the competition in terms of average sales per unit.<p>The American fast-food industry may seem vulnerable to healthier eating habits and lower grocery prices, but it's still growing at a steady pace. However, consumer tastes are changing, and fast-food leaders …

Investing

No more 6% commission – these brokers will sell your house for a flat fee

In an increasingly crowded and competitive real estate market, brokers are messing with traditional models, and that could mean big savings for sellers and buyers.<p>For decades, the 6% commission for real estate agents has been pretty standard, but then came 2% and 1% offers from new brokerages, and …

Real Estate

McDonald's Biggest Franchisee Is Outperforming McDonald's

McDonald’s reached an all-time high this week, but its biggest franchisee has been doing even better.<p>Buenos Aires-based Arcos Dorados Holdings Inc., …

San Francisco official pushes robot tax to battle automation

SAN FRANCISCO (AP) — Security guard Eric Leon watches the Knightscope K5 security robot as it glides through the mall, charming shoppers with its …

San Francisco

Amazon is the new Walmart — and Whole Foods just inherited all of the e-commerce giant's baggage

Whole Foods got its start as a hippie, natural foods store with a feel-good message.<p>Now, it's owned by a company that's giving Walmart a run for its money as one of the most disliked companies in retail.<p>On Monday, Amazon's $13.7 billion acquisition of Whole Foods formally went through. And, the …

Breitbart News

Panera is replacing cashiers with robots — but it's hiring thousands of workers for another task

The sandwich chain announced on Monday that it expected to add more than 10,000 new in-cafe and delivery driver jobs by the end of 2017, as the company expands delivery services to 35% to 40% of its locations by the end of the year.<p>"In many places across the country, all that's available for …

Why Productivity In Retail Stores Matters

We are on the edge of a precipice. Retail stores are closing at an unprecedented pace. This year 4,950 closings have already been announced and more may come. As sales are siphoned out of retail stores onto the internet, stores are becoming less and less productive. Sales per square foot, the most …

Macy's

As Galaxy S8 launches, did Note 7 blowup change anything?

"Consumers like to hear zero failure rate. But real engineers talk about acceptable failure rate. Nobody wants to hear that.<p>Gerbrand Ceder, a professor of materials science and engineering for the University of California at Berkeley

Finish Line's explanation of its disappointing quarter perfectly captures the retail apocalypse

The footwear retailer's shares were down 15% premarket on Friday after reporting earnings of $0.50 per share, missing the forecast for $0.70 according to Bloomberg. Sales at stores open for at least one year fell 4.5%, which was worse than analysts expected. Net sales topped expectations.<p>In the …

Twix Escalates Rivalry Between Left and Right Twix by Giving Them Their Own Packs

Mars candy brand Twix has built a whole campaign around a patently absurd concept—that there is such a thing as a “left Twix” and a “right Twix” in a …

Here Are the Keys to Target's Turnaround

Wall Street has grown gloomy on Target's prospects. Here's what the company has planned to stay relevant in a digital world.<p><b>Target</b> (NYSE:TGT) has …

eCommerce

Surprise! This Popular Natural Food Grocer Now Ranks Dead Last in Customer Loyalty

A new survey by Brand Keys may explain this grocer's recent woes.<p>For years, the natural and organic grocery sector was a growth star in an otherwise …

Loyalty

Raising The Minimum Wage Is A Jobs Killing Move

In January, 19 US states raised their respective minimum wages. Washington was among the most generous, hiking by $1.53 (bringing it to $11 per hour). Arizona got an increase of $1.95—their “bottom rung” now sits at $10 per hour.<p>In all, 4.3 million workers are slated to receive a hike as they earn …

McDonald's Goes Coffee Shop: Finally, A Big Idea With Potential

<i>By Parke Shall</i><p>For the last year or two, we have been extremely critical of McDonald's (NYSE:MCD) turnaround. We feel as though the company has …

Sorry, Macy's, T.J. Maxx Isn't What's Killing You -- This Is

Macy's would like to reinvent itself as an off-price brand like T.J. Maxx, but that won't change its location problem.<p><b>Macy's</b> (NYSE:M) CFO made a …

Exploding headphones reignite fears about batteries on planes

Forget exploding phones. The batteries in your headphones could be the biggest safety risk next time you fly.<p>The Australian Transport Safety Bureau issued a safety warning this week after a woman was badly burned by a pair of battery-powered headphones that exploded while she was sleeping.<p>After …

Starbucks revealed how it plans to fix its crisis of long lines in stores

At a UBS conference this week, company executives revealed how they plan to fix the problem.<p>In the near-term, their solutions include adding more employees to stores to handle the influx of orders, UBS restaurant analyst Dennis Geiger said on a call with reporters following the conference.<p>Starbucks …