Hanna Gajewska De Mattos

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How to get people to overcome their bias

How do you persuade somebody of the facts? Asking them to be fair, impartial and unbiased is not enough. To explain why, psychologist Tom Stafford analyses a classic scientific study.<p>One of the tricks our mind plays is to highlight evidence which confirms what we already believe. If we hear gossip …

Psychology

Crossing Divides: Why it's good to have friends who aren't 'just like us'

<b>Having a strong network of friends has many advantages, from offering support when we are down, to a group we can share our thoughts with. But could we be missing out if we only mix with people "just like us"?</b><p>For most of us, the people we see on a regular basis - our social network - are a defining …

Psychology

Why Britishness, as an identity, is in crisis

Journalist Afua Hirsch’s new book, Brit(ish): On Race, Identity and Belonging, explores her experience as a mixed-race woman and she discusses what …

Multiculturalism

How to Recover from a Cultural Faux Pas

We’ve all been there: You’re talking to someone from another culture — perhaps while on a business trip or working with a colleague on a project — when you get a sinking feeling that you’ve made a mistake. Maybe it was a joke that misfired, an unintentional violation of personal space, or a …

Self-help

Why has Saudi Arabia suddenly decided cinema is OK?

<b>Saudi Arabia is about to open its first cinema for 35 years, showing the film Black Panther. After being banned for decades, why is it now OK to go to the movies?</b><p>Saudi Arabia's decision to end its ban on cinemas is part of a wider change across society.<p>In the 20th Century, its ruling Al Saud …

Saudi Arabia

That's just rude: why being polite may not be a universal concept

A French waiter hit the headlines in March 2018 when he contested his dismissal from a Canadian restaurant for his “aggressive tone and nature”. The …

Language

Can Alcohol Help You With Negotiations?

What research tells us about the art of negotiating under the influence.

Alcohol

Geert Hofstede

The man who put corporate culture on the map—almost literally—Geert Hofstede (born 1928) defined culture along five different dimensions. Each of …

Four cultural clashes that are holding East Asian employees back

Cultural misunderstandings are holding back East Asian employees from reaching their full potential in the workplace. This is a problem for employers …

Employment

Japan turns to Basil Fawlty in race for Olympic English

<b>Japan is struggling to make sure it has enough proficient English speakers when it hosts the Tokyo Olympic and Paralympic Games in 2020.</b><p>And the classic BBC comedy series Fawlty Towers is being deployed by some teachers in an attempt to give Japanese students an example of spoken English - rather …

Language Learning

Is boasting good or bad for business?

<b>Sweden is one of the most innovative countries in the world, yet has a business culture that discourages bragging about its success.</b><p>So is this humility a help or a hindrance when it comes to start-ups?<p>From household names such as Spotify and Skype, to gaming leaders King and Mojang and cashless …

Ingvar Kamprad

Remake of ‘The Office’ to shine light on Indian workplaces

Jagdeep Chaddha: friend first, boss second. Probably an entertainer third.<p>Chaddha is not yet a household name in India, but in a few months’ time he …

India

Liu Wen: China supermodel's new year message sparks row

<b>Chinese model Liu Wen has sparked a backlash after sending a new year's message to fans on Instagram.</b><p>Liu used the phrase "Happy Lunar New Year", rather than "Chinese New Year", prompting some Chinese social media users to accuse her of neglecting her heritage.<p>The supermodel has since changed her …

China

Managing Vacations When Your Team Is Global

It’s no longer unusual for teams within organizations to span different countries and cultures. While there are many benefits to this, one of the challenges for leaders of these global teams is navigating everyone’s vacation schedules.<p>Employees within a single team may have completely different …

The Workplace

How Americans preserved British English

Americans today pronounce some words more like Shakespeare than Brits do… but it’s in 18th-Century England where they’d really feel at home.<p>It makes for a great story: when settlers moved from England to the Americas from the 17th Century, their speech patterns stuck in place. That was particularly …

Linguistics

Cultural traditions do not excuse banks’ rule-breaking

What is corruption? What is operating pragmatically within the parameters of a foreign country’s cultural norms?<p>The distinction has been an issue for …

China

Chinese M&A boom provides slim pickings for global law firms

For the world’s top law firms, winning advisory work on cross-border mergers and acquisitions usually comes down to a combination of reputation, …

China

To Connect Across Cultures, Find Out What You Have in Common

jennifer Maravillas FOR HBR<p>The first thing most of us do when working with people from a new culture is to learn about differences. And there are very sensible reasons to do so. It helps you avoid cultural faux pas. For example, if your Korean employee will likely be embarrassed if you praise him …

Leadership

The transcultural leader: Carlos Ghosn, CEO of Renault, Niss

Got Guanxi?

The mystery of China's 'guanxi'

"Guanxi", roughly translated as "relationships" or "connections", is a crucial part of business life in China.<p>Many business leaders say that it is impossible to be successful without it.<p>Outside China, however, guanxi has an uncertain image.<p>Are Westerners right to think of it as something negative …

China

Riding the waves of culture: Fons Trompenaars at TEDxAmsterdam

YouTube

The myth of globalisation | Peter Alfandary | TEDxAix

Communicating in a foreign language takes emotion out of decision-making

If you could save the lives of five people by pushing another bystander in front of a train to his death, would you do it? And should it make any …

Psychology

Map Your Team’s Cultural Differences

During a course I conducted on multicultural negotiations, a young MBA student from Ukraine approached me during a break and said “Erin, you have …

Leadership

The Ultimate Guide to Difficult Conversations Across Cultures

Most of us don’t enjoy having difficult conversations, period — but when they involve someone from our own culture, we can usually rely on some basic …

8 things that drive French people nuts about American offices — and vice versa

captionEverything from your coffee break to your meeting with your boss is different.sourcePhilippe Wojazer/Reuters<p>If you’re traveling abroad for …

To Lead Across Cultures, Focus on Hierarchy and Decision Making

Cultural differences in leadership styles often create unexpected misunderstandings. Americans, for example, are used to thinking of the Japanese as hierarchical while considering themselves egalitarian. Yet the Japanese find Americans confusing to deal with. Although American bosses are outwardly …

Management

How To Manage Cultural Differences In Global Teams

Here’s how to adapt your work culture to fix the five main areas of conflict that come up for teams that are spread across the world.<p>In today’s globalized world, it’s easy to assume that everyone speaks a common language. After all, how can we be so different when coworkers on opposite sides of the …

Management

Emotional Intelligence Doesn’t Translate Across Borders

One of the greatest assets we have as natives of a culture is our ability to quickly “read” another person’s emotions. Over time we learn how to understand whether our colleagues are truly interested in a project or just giving it lip service by noticing the expression on their faces. We can tell …

Emotions