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Seth Campbelladded this to Strategy
When an Email Exchange Turns Ugly

When an Email Exchange Turns Ugly

Harvard Business Review - David Maxfield

It was Monday morning, and Lee opened his inbox to find an email from his manager: “Lee, I’ve decided to have Carlos present to the governing board, instead of you. I’m sure you’re good with this.” Lee had spent the entire weekend preparing for the presentation. Not only did he know the numbers …

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