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What People Hate About Being Managed by Algorithms, According to a Study of Uber Drivers

What People Hate About Being Managed by Algorithms, According to a Study of Uber Drivers

Harvard Business Review - Mareike Möhlmann and Ola Henfridsson

Companies are increasingly using algorithms to manage their remote workforces. Called “algorithmic management,” this approach has been most widely adopted in gig economy companies. For example, ride-hailing company Uber substantially increases its efficiency by managing some three million workers …

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