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Mads Pedersen
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What Great Listeners Actually Do

What Great Listeners Actually Do

verified_publisherHarvard Business Review - Jack Zenger and Joseph Folkman

Chances are you think you’re a good listener. People’s appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults think they’re above average. In our experience, most people think good listening comes down to doing three things: Not …

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Harvard Business Review

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