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We Really Do Shoot the Messengers of Bad News, Research Suggests

We Really Do Shoot the Messengers of Bad News, Research Suggests

Harvard Business Review - Leslie K. John and Hayley Blunden and Heidi Liu

All jobs require us at some point to deliver bad news—whether it be a minor revelation such as a recruiter telling a prospective employee that there’s no wiggle-room in salary, or something major, like when a manager must fire an employee. We dread such discussions even when the revelations aren’t …

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