M
Manav Guptaadded this to Social Employee
The Benefits of Negative Feedback

The Benefits of Negative Feedback

Harvard Business Review - John Butman

I recently gave a lunchtime “author’s talk” at Children’s Hospital in Boston and, although I thought the talk went well, somebody in the audience didn’t like it at all. On the evaluation form, the person in question wrote a single word in the comment box: CONFUSING.

View on hbr.org