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The Art of Communicating Risk

Business

The Art of Communicating Risk

verified_publisherHarvard Business Review - Ann Cleaveland and Jessica Cussins Newman and Steven Weber

Most organizations can cope with straightforward bad news, and so can most people. We absorb the shock, and move on. But what happens when we don’t know how bad the news actually is? When it comes to crises, the news companies must deliver is often potential bad news. How should a technology company …

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