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How to Control Your Emotions During a Difficult Conversation

Business

How to Control Your Emotions During a Difficult Conversation

Harvard Business Review - Amy Gallo

It’s hard not to get worked up emotionally when you’re in a tense conversation. After all, a disagreement can feel like a threat. You’re afraid you’re going to have to give up something — your point of view, the way you’re used to doing something, the notion that you’re right, or maybe even power – …

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