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How to Control Your Emotions During a Difficult Conversation

How to Control Your Emotions During a Difficult Conversation

Harvard Business Review - Amy Gallo

It’s hard not to get worked up emotionally when you’re in a tense conversation. After all, a disagreement can feel like a threat. Your heart rate and breathing rate spike, your muscles tighten, the blood in your body moves away from your organs, and you’re likely to feel uncomfortable. None of this …

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