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Google’s CIO on How to Make Your IT Department Great

Google’s CIO on How to Make Your IT Department Great

Harvard Business Review - Walter Frick

Running an IT department is hard enough under any circumstances, but imagine doing it at one of the world’s preeminent technology companies. Your customers aren’t haplessly trying to set up their voicemail; they’re experts in technology and expect it to work. In that sense, you might think Ben …

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