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Everything You Need to Know About Becoming a Better Listener

Everything You Need to Know About Becoming a Better Listener

Harvard Business Review - Sarah Green Carmichael

“It can be stated, with practically no qualification,” Ralph G. Nichols and Leonard A. Stevens write in a 1957 HBR article, “That people in general do not know how to listen. They have ears that hear very well, but seldom have they acquired the necessary aural skills which would allow those ears to …

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