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Delivery Apps Need to Start Treating Suppliers as Partners

Delivery Apps Need to Start Treating Suppliers as Partners

Harvard Business Review - Scott Duke Kominers and Ian Macomber

Six months ago, on-demand home delivery was far from mainstream — a luxury for those willing to pay for convenience, skewing towards young professionals in major cities. The Covid-19 crisis changed that, almost overnight. Now everyone is ordering everything from household staples to ice cream …

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