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David Smith GFFadded this to AI & Automation
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Avatar - Harvard Business Review

Companies Are Reimagining Business Processes with Algorithms

Harvard Business Review - H. James Wilson and Allan Alter and Prashant Shukla

In the early 1990s, executives and managers welcomed information technology — databases, PC workstations, and automated systems — into their offices. They saw the potential for significant business gains. Computers wouldn’t just speed up processes or automate certain tasks — they could upset nearly …

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