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Douglas Bryant, IIIadded this to Staying Glued to your Smile
Be Yourself, but Carefully

Be Yourself, but Carefully

Harvard Business Review - Lisa Rosh and Lynn Offermann

Reprint: R1310J We’ve all heard of (or experienced) the “boss from hell.” But that’s just one form that incivility in the workplace can take. Rudeness on the job is surprisingly common, and it’s on the rise. Whether it involves overt bullying or subtle acts of thoughtlessness, incivility takes a …

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